Overview
Work History
Education
Skills
Interests
Facebook group
Timeline
CustomerServiceRepresentative
KM Hasnain

KM Hasnain

Freelancer / IT Professional
Dhaka,Dhaka

Overview

9
9
years of professional experience
5
5
years of post-secondary education

Work History

Freelance Photographer

MyClick:শখের ছবি
dhaka, bangladesh
01.2016 - Current
  • Selected and set up appropriate props, backdrops and lighting.
  • Photographed high-quality images for both print and internet distribution.
  • Adjusted, modified and networked photos using digital and computer manipulative applications.
  • Edited, toned, captioned and uploaded photographs for news publications.
  • Performed advanced computer processing of images for assignments.
  • Shot photographs in controlled lab, field and remote environments.
  • Defined and recommended detailed solutions to capture images.
  • Applied digital styling techniques to enhance photos.
  • Inspected proofs to verify quality of prints and need for adjusting and retouching.

Online Voice Network Engineer

NTCall
Rome, Italy
01.2018 - 12.2018
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
  • Handled day-to-day running of [project or department or task], ensuring high levels of productivity and progression.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Resolved problems, improved operations and provided exceptional service.
  • Served customers in a friendly, efficient manner following outlined steps of service.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

ITC System Administrator

Odyssey Technology
Dhaka
07.2015 - 12.2017
  • Monitored networks and network devices to resolve technical problems quickly.
  • Resolved issues and escalated problems with knowledgeable support and quality service.
  • Implemented, developed and tested installation and update of file servers, print servers and application servers in all departments.
  • Made recommendations regarding information technology infrastructure overhauls.
  • Diagnosed and executed resolution for all network and server issues.
  • Designed and evaluated WAN and LAN connectivity technologies.
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.

Education

Bachelor of Commerce - Commerce

Jagannath University
Dhaka
02.1987 - 07.1988

High School Diploma -

Khilgaon Government School
Dhaka
02.1983 - 12.1984

H.H.C - HSC

Notre Dame College
Dhaka
02.1985 - 11.1986

Skills

Retouching and color correction

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Interests

Music, Movies , Travel, Food , Information and technology

Facebook group

I have a photography group with 17000+ global members. It's popular but can't spend much time due to work road.

https://www.facebook.com/groups/953414364705907/

Timeline

Online Voice Network Engineer

NTCall
01.2018 - 12.2018

Freelance Photographer

MyClick:শখের ছবি
01.2016 - Current

ITC System Administrator

Odyssey Technology
07.2015 - 12.2017

Bachelor of Commerce - Commerce

Jagannath University
02.1987 - 07.1988

H.H.C - HSC

Notre Dame College
02.1985 - 11.1986

High School Diploma -

Khilgaon Government School
02.1983 - 12.1984
KM HasnainFreelancer / IT Professional