Summary
Overview
Work History
Education
Skills
Certification
Training
References
Timeline
Generic
Latino Chakma

Latino Chakma

Dhaka

Summary

Dynamic professional with extensive experience at Summit Communications Limited, excelling in fault analysis and project management. Proven expertise in data communication and networking, complemented by strong collaborative teamwork skills. Successfully enhanced vendor quality assurance and optimized operational efficiency, ensuring high client satisfaction and seamless service delivery.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Assistant Manager

Summit Communications Limited
Dhaka
03.2020 - Current
  • Conducted regular fault handling with colleagues, vendors, and field teams.
  • Updated GIS for operational and implementation purposes.
  • Managed roster planning and follow-up for engineers and vendors.
  • Maintained stock registers, conducted site visits, and ensured project management for OFC, POP, and devices.
  • Trained vendor and field teams to enhance vendor quality assurance tools.
  • Performed maintenance of power and devices for Info-2 BB and INFO3 POP.
  • Executed planned activities such as ring modifications, hot swaps, service shifts, upgrades, and new device installations.
  • Analyzed root causes during client visits to effectively communicate faults and ensure client satisfaction.

Engineer, NOC

Beximco Communications Limited
Gulshan 1, Dhaka
07.2017 - 03.2020
  • Monitored all broadcast channels continuously during shifts to ensure uninterrupted service.
  • Controlled main parameters of satellite-broadcasted channels for optimal performance.
  • Ensured quality video signals by monitoring transmission and adjusting settings as needed.
  • Managed current parameters and alarm signals at headend and uplink stations.
  • Supported departmental activities, including equipment installation and maintenance.
  • Conducted troubleshooting of technical issues with Engineering team and external vendors.
  • Executed transmission schedules to guarantee accurate content delivery at designated times.
  • Maintained broadcast systems, minimizing service loss through swift identification of alternatives.

System Engineer

New Generation Telecom Limited
Karwan Bazar, Dhaka
12.2015 - 06.2017
  • Monitored and analyzed faults including major, minor, and warning alarms within Nokia Siemens Network devices.
  • Evaluated KPIs such as CER, ASR, and CCR to ensure optimal performance.
  • Assessed trunk circuit status for utilization, blocking, and signaling link conditions.
  • Updated internal units regarding KPI degradation through email and calls.
  • Notified IGW/ANS about KPI degradation via email and phone communications.
  • Prepared management reports regularly and as needed based on requirements.
  • Directed traffic routing according to performance metrics.
  • Executed operation and maintenance tasks including managing ISUP CIC blocking/unblocking and MTP link activation.

Executive

Aamra Networks Ltd.
Dhaka
07.2014 - 01.2015
  • Managed IT department and provided server support for multinational clients, enhancing operational efficiency.
  • Configured Mikrotik systems, resolving various applications and troubleshooting issues effectively.
  • Investigated and diagnosed network problems, implementing timely resolutions to minimize downtime.
  • Monitored network health across core, distribution, and access layers to ensure optimal performance.
  • Maintained LAN and internet connectivity for all computer networks.
  • Analyzed network faults and incidents, generating reports and managing notifications efficiently.
  • Executed upgrades and updates for network-related software and hardware.
  • Supervised hardware support and inventory management, ensuring system reliability during maintenance activities.

Education

B.S.C - Electrical and Electronic Engineering

Daffodil International University
Dhaka

Higher Secondary Certificate -

Rangpur Polytechnic Institute

Secondary School Certificate(SSC) -

Khagrachari Govt. High School
Khagrachari

Skills

  • Embedded systems design
  • Data communication and networking
  • Windows and Linux server management
  • Media gateway solutions
  • Soft-switch technology
  • Telecommunication systems
  • Call tracing analysis
  • CDR analysis
  • Microsoft Office proficiency
  • Collaborative teamwork

Certification

  • Juniper Networks Certified Associate, Automation and DevOps (JNCIA-DevOps)
  • Juniper Networks Certified Associate, Security (JNCIA-SEC)
  • Juniper Networks Certified Design Associate (JNCDA)
  • Juniper Networks Certified Associate - Junos (JNCIA-Junos)
  • Juniper Networks Certified Associate - Cloud (JNCIA-Cloud)
  • NSE 1 Network Security Associate
  • NSE 2 Network Security Associate
  • Introduction to Cyber Security 2021-Udemy
  • Introduction to Programming Using Python
  • Become-Ethical Hacker in 15 Hours- 2021
  • Machine Learning with Google Colabs - Beginners Guide
  • Beginners Guide to Cyber Security- Udemy
  • Python-Introduction to Data Science and Machine learning
  • Security Operations Center- SOC with Splunk and FortiSIEM

Training

  • Server Administration & Cloud Technology, Operating System, Security Fundamentals, Data Management, BASIS Institute, BDBL Bhaban (5th Floor - West), 2015, 2 months
  • CCNA Routing and Switching 200-125, Network Fundamentals, LAN Switching Technologies, Routing Technologies, WAN Technologies, Infrastructure Security, Infrastructure Management, CSL Training, Road# 27 (old), Dhanmondi, Dhaka-1209, 2016, 5 months

References

  • Mahbub Rahim, Senior Sales Manager, Oracle, +8801709641990, parbat96@yahoo.com
  • Biplob Chakma, Lead Engineer, Samsung R&D Institute Bangladesh, +8801793597702, biplob.c@samsung.com

Timeline

Assistant Manager

Summit Communications Limited
03.2020 - Current

Engineer, NOC

Beximco Communications Limited
07.2017 - 03.2020

System Engineer

New Generation Telecom Limited
12.2015 - 06.2017

Executive

Aamra Networks Ltd.
07.2014 - 01.2015

B.S.C - Electrical and Electronic Engineering

Daffodil International University

Higher Secondary Certificate -

Rangpur Polytechnic Institute

Secondary School Certificate(SSC) -

Khagrachari Govt. High School

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Latino Chakma