Dynamic and results-driven Sales Professional with over 17 years of experience in B2C & B2B sales and distribution, retail expansion, success in driving revenue growth, leading high-performance teams and executing customer-centric strategies across diverse industries. A visionary leader with a strong track record of exceeding targets, stakeholder management, policy development, managing compliance processes, optimizing operations and fostering sustainable business growth.
Overview
17
17
years of professional experience
Work History
General Manager, Sales & Marketing
Summit Communications Ltd
Bashundhara R/A, Dhaka
11.2024 - Current
Develop and implement partner strategies for maximizing the organization's profitability, aligning with overall business objectives and maximizing resource utilization
Guide and mentor the sales team, providing training and leadership to enhance performance and skills, and work with a career progression model
Drive top and bottom aggressively, monitor business trends, and implement corrective actions for underperforming areas/territories.
Drive the E2E solution with the sales cycle for solutions, from prospecting and lead generation to negotiation.
Collaborate with the product teams to develop and implement effective sales strategies, ensuring alignment with overall business goals.
Talent Acquisition & Onboarding, along with HR, and ensuring hiring velocity aligns with forecasted market growth and client business outline
Enablement teams continuously upskill consistently, foster internal mobility to grow leaders and increase retention.
Works on SOPs and departmental Policy & Procedures, SLA and agreements to ensure repeatable learning, details know how to work accordingly.
Work closely with the BS Team on Cost Optimization, EBITDA, and Gross Margin to ensure client-wise Profitability.
Stay well-informed of industry trends, competitor activities, and market demands, providing insights to refine sales strategies and enhance product positioning.
Manage and maintain strong relationships with key clients, understanding their business needs and positioning our solutions as strategic assets.
Foster strong customer relationships to ensure high satisfaction with excellent service delivery, and track CSAT to ensure long-term business success.
Ensure continuous Process Innovation along with CFT teams the smooth functioning of various applications and ensure automation to reduce documentation.
Develop and execute a business transformation roadmap that aligns with SComm's long-term strategic vision.
Regional Head (Dhaka & Khulna)
Robi Axiata Limited
08.2019 - 10.2024
Lead and manage the Regional Sales and distribution team to achieve business objectives, to increase revenue and market share.
Ensure profitability and cost management-driven business with sustainable growth.
Manage regular business updates to Cluster-MT, HOS & SO -MT, Network-MT.
Supervise and guide the sales team to achieve monthly/ quarterly/ yearly targets.
Ensure the team is equipped with the requisite knowledge by identifying training requirements to maximize team performance.
Build and maintain a robust retail channel across the geography.
Monitoring regional inventory and ensuring product availability at retail outlets.
Ensure Partner on Boarding and Management.
Team Leadership & Performance Monitoring.
YOY Revenue Growth by increasing FB MkT Share, FCBC, TOMA & GA MKT Share.
National RunnerUp in CCD Category, 2023.
Cluster Best Region in RnR, 23 Best Region, Q4, 22 in the League of Champions.
Star Performer, Q4, 22.
Piloted the first-ever Human-less Digital Distribution, Dec 20 in the Telco Industry.
Best RM in Q1, 20 in AT Brand.
Area Manager
LafargeHolcim Bangladesh Ltd
01.2018 - 07.2019
Develop and maintain business relationships with Influencers while creating and maintaining a robust database of Key accounts.
Ensure proper planning to organize various influencers' meet (i.e. : Engineer, Retailer, Contractor, Mason) periodically.
Monitor the team's day-to-day operations to deliver monthly Sales & Collection targets.
Develop & manage Customer Relationships to retain existing customers and ensure revenue growth.
Conduct regular client visits (focusing on Sales, Customer Insight, and Product Insight).
Exploring new business opportunities, Setting Market penetration plans, budgeting & Execution.
Develop and maintain strong relationships with partners, agencies, and vendors to support various initiatives for HO & Gas Plants.
Closely work with expatriates for safety guidance and ensure ops is running as guided.
Build and maintain strong relationships with clients to foster loyalty and long-term partnerships as well as satisfaction to ensure customer retention.
Support the General Manager - Management Support Service (GM-MSS) in planning, implementing and executing administrative operations, with a focus on effective organizational functioning.
Awarded as the Best ASM for the year 2018.
Achieved YoY growth in sales volume by 33%.
Territory Manager
LafargeHolcim Bangladesh Ltd
01.2014 - 12.2017
Develop a strategy to enhance sales and market share.
Designing the territorial setup, monitoring sales force activities.
Regular Retail and Distribution visits and managing customer complaints.
Forecasting, ensuring that lifting plans and targets are met.
Maintain rapport with internal and external stakeholders.
Ensure the Market share supremacy.
Retail Expansion.
Retail Merchandising.
Achieving sales targets along with ensuring above 100 % collection.
Work on competition activities and customer behavior.
Work closely with Government organizations and projects for product availability.
Achieved Sales Champion Award, 2016 in H1 for Achieving Ever Highest Sales Target
Established a strategic partnership between Lafarge and Sylhet International Stadium as part of a special project
Achieved Platinum Award, 2015 for Achieving Ever Highest Sales Growth
Achieved SPA Award for embracing the OE Culture within the Team
Profile Info
M Tanim Hasan, Dynamic and results-driven Sales Professional with over 17 years of experience in B2C & B2B sales and distribution, retail expansion, success in driving revenue growth, leading high-performance teams and executing customer-centric strategies across diverse industries. A visionary leader with a strong track record of exceeding targets, stakeholder management, policy development, managing compliance processes, optimizing operations and fostering sustainable business growth.
Training Workshop
The 7 Habits of Highly Effective People (Signature Edition 4.0), Franklin Covey