Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Languages
Extra-Curricular Activities
References
Websites
Work Availability
Interests
Quote
Software
Accomplishments
Timeline
CustomerServiceRepresentative

MAHAMUDUL HASAN DIPU

Dhaka

Work Preference

Work Type

Full Time

Location Preference

RemoteHybridOn-Site

Important To Me

Work-life balancePersonal development programsCompany CultureFlexible work hoursCareer advancementWork from home optionPaid sick leaveTeam Building / Company RetreatsHealthcare benefitsPaid time off401k match

Summary

Dedicated and motivated student with a passion for innovative problem-solving and a keen interest in data analysis and business processes. Actively seeks opportunities to leverage academic foundation and hands-on experience to contribute effectively as a business analyst. Goal is to bridge the gap between business requirements and technical solutions, ensuring alignment with organizational objectives and delivering maximum value. Eager to join a dynamic team to apply analytical skills, collaborate with cross-functional stakeholders, and continue learning and growing in the field of business analysis.

Overview

4
4
Certification
3
3
years of professional experience

Work History

Business Development Executive

CapGrow Pte Ltd
09.2025 - Current
  • Engaged potential clients through targeted outreach and relationship-building efforts.
  • Assisted in identifying market opportunities and developing strategies for business growth.
  • Conducted research to analyze industry trends and competitor activities for informed decision-making.
  • Collaborated with cross-functional teams to support proposal development and client presentations.
  • Generated revenue growth by developing and executing targeted sales strategies to expand market share.

Outbound Sales Executive

Synergy Business Solution
01.2025 - 09.2025
  • Developed strong product knowledge to assist customers in selecting appropriate solutions.
  • Executed daily sales activities, maintaining high levels of customer engagement and satisfaction.
  • Collaborated with team members to streamline sales processes and improve efficiency.
  • Conducted market research to identify potential clients and analyze competitor offerings.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.

Software Engineering & Business Analyst Intern

KidoCode
01.2024 - 06.2024
  • Collaborated with cross-functional teams to gather, analyze, and document business requirements.
  • Spearheaded the analysis of student feedback and market trends to identify opportunities for product improvement, resulting in a 10% increase in student satisfaction scores
  • Executed data-driven projects from inception to completion, including data collection, cleansing, analysis, and visualization using tools such as Excel and Power BI
  • Developed comprehensive process flows, wireframes, and user stories, ensuring a clear understanding of system functionality and user experience requirements
  • Actively engaged in continuous learning, staying updated with industry trends and best practices in business analytics to drive innovation and project excellence

Co-Founder

Time-Based Cafe
06.2023 - 12.2023
  • Developed business strategies to enhance market presence and drive growth.
  • Collaborated with diverse teams to streamline operations and improve efficiency.
  • Conducted market research to identify trends and customer needs for product development.
  • Established partnerships with local businesses to expand service offerings and reach new customers.
  • Managed financial planning, budgeting, and resource allocation for sustainable growth.

Education

BSC - Software Engineering

Limkokwing University of Creative Technology
Cyberjaya, Malaysia
01.2021 - 07.2024

Foundation - Information Technology

Limkokwing University of Creative Technology
Cyberjaya, Malaysia
01.2020 - 12.2020

Skills

  • Data analysis
  • Power BI
  • Teamwork and collaboration
  • SWOT analysis
  • Requirements gathering
  • Led generation expertise
  • Sales strategy
  • Project management
  • Microsoft Office Suite
  • Software development life cycle
  • SQL and databases
  • Business development and planning
  • Market Analysis
  • Lead generation
  • CRM software proficiency
  • Cold calling
  • Closing technique
  • Gap analysis

Certification

  • Business Analysis, Simplilearn Academy, 2024
  • Project Management, Saylor Academy, 2024
  • Corporate Communication, Saylor Academy, 2023
  • Leadership and Teams, Saylor Academy, 2023

Languages

English
Bilingual or Proficient (C2)
Bengali
Bilingual or Proficient (C2)
Malay
Upper intermediate
B2
Hindi
Intermediate
B1

Extra-Curricular Activities

  • Communication exco, Limkokwing University: Served as a member of the Communication Executive within the student representative team at Limkokwing University of Creative Technology.
  • Team Leader, Business Idea Generation Competition: Developed a time-based business concept for a coffee shop.
  • House Captain, Inter-House Tournament: Led and motivated team to achieve runners-up position.
  • Event Organizer, CIMB Artober: Coordinated and executed a large-scale event launched by the Queen.
  • Volunteer: Contributed to the betterment of society by assisting disadvantaged individuals in need.

References

1. Tan Yoke Yew, Manager at Synpulse, yokeyew.tan@synpulse.com

2. Elisa Wang, Director at CapGrow Pte Ltd, elisa@capgrow.com.sg

3. Tahereh (Mojgan) Sadat Bagha, Education Manager at Kidocode, mojgan@kidocode.com

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Interests

Outside of work, I’m passionate about sports, traveling, and continuous personal development

Quote

The aim of life is to live, and to live means to be aware, joyously, drunkenly, serenely, divinely aware.
Henry Miller

Software

Microsoft Office Suite (Excel, Word, PowerPoint), Google Workspace, LinkedIn Sales Navigator, and basic data analysis tools

Accomplishments

  • Increased customer base by 10% by expanding market to include Middle East.
  • Achieved record-high client growth in2025 by developing a comprehensive sales and marketing plan.

Timeline

Business Development Executive

CapGrow Pte Ltd
09.2025 - Current

Outbound Sales Executive

Synergy Business Solution
01.2025 - 09.2025

Software Engineering & Business Analyst Intern

KidoCode
01.2024 - 06.2024

Co-Founder

Time-Based Cafe
06.2023 - 12.2023

BSC - Software Engineering

Limkokwing University of Creative Technology
01.2021 - 07.2024

Foundation - Information Technology

Limkokwing University of Creative Technology
01.2020 - 12.2020
MAHAMUDUL HASAN DIPU