MAHBUBA BINTAY ALI

Work History

Pally Karma-Sahayak Foundation

10.2023 - 12.2024

Supported project management activities through detailed documentation and effective communication with stakeholders from diverse backgrounds.
Developed custom MIS reports for various departments, enabling them to monitor key performance indicators effectively.
Collaborated with cross-functional teams to identify and prioritize information needs, ensuring the delivery of accurate and timely data.
Trained end-users on the proper use of MIS applications, enhancing their understanding of the tools and improving overall efficiency.
Improved data accuracy by conducting thorough reviews of existing databases, identifying inconsistencies and rectifying discrepancies.
Managed vendor relationships to ensure timely delivery of products/services needed for smooth functioning of IT operations.
Troubleshot complex technical issues promptly, minimizing disruptions to normal workflow within the organization.
Implemented process improvements that resulted in cost savings and increased efficiency, benefiting the organization as a whole.
Served as a subject matter expert in MIS-related topics, providing guidance and support to colleagues when needed.
Contributed to budget planning efforts by providing accurate estimates for required hardware/software upgrades or replacements.
Evaluated new technologies for potential implementation within the organization''s IT infrastructure, staying ahead in industry advancements.

BRAC IT

08.2021 - 09.2023

Developed scalable and maintainable code, ensuring long-term stability of the software.
Integrated new technologies into existing systems, increasing capabilities and improving overall performance.
Developed reusable components that significantly reduced development effort on multiple projects.
Implemented effective debugging strategies, resulting in fewer software defects and increased reliability.
Coordinated with other engineers to evaluate and improve software and hardware interfaces.
Developed robust, scalable, modular and API-centric infrastructures.
Established efficient communication channels within the team, leading to better collaboration among members during project development phases.
Delivered unit-tested systems within customer-prescribed timeframes.
Tested methodology with writing and execution of test plans, debugging and testing scripts and tools.
Collaborated with management, internal and development partners regarding software application design status and project progress.
Refactored legacy code bases for improved maintainability, paving the way for easier future updates.

Southtech Limited

04.2019 - 07.2021

Reduced system errors and improved reliability through rigorous debugging processes.
Consistently met project deadlines by effectively managing priorities and maintaining a strong work ethic.
Developed continuous integration tool to streamline deployment.
Participated in peer code reviews, providing constructive feedback aimed at improving the quality of team deliverables.
Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
Identified opportunities for process improvement, leading to a more efficient development cycle.
Enhanced software functionality by identifying and resolving complex coding issues.
Developed custom scripts to automate repetitive tasks, freeing up valuable time for other project priorities.
Implemented robust security measures to protect sensitive data and prevent unauthorized access.
Improved team productivity with implementation of agile methodologies, leading to more efficient project completion.
Coordinated with stakeholders to refine product vision, translating business objectives into actionable development plans.
Collaborated closely with cross-functional teams to gather requirements and deliver software that exceeded expectations.
Added new features to the existing Financial Software which is the main product of the company with 50,000+ monthly active users to enable approval process for high values transactional and financial activities.

BRAC Bank PLC

11.2016 - 03.2019

Established effective relationships with key stakeholders internally for increased collaboration opportunities.
Improved department efficiency by streamlining and implementing policies and processes.
Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
Provide first-level support to software users regarding various Banking Applications such as Finacle (CBS), SWIFT, CardPro, Card Cheque etc.
Risk Analysis of different Banking Software used by the Bank and taking preventive measure against the risk.
Testing new software, upgraded version of various software, patches implemented on demand basis to different Banking Software.
Reporting to the upper management to reflect the business grow due to technical advances and the total amount of supports that has been provided to the end user.
IT Project Management related work