Summary
Overview
Work History
Education
Skills
Languages
ADDITIONAL SKILLS
PERSONAL INFORMATION
REFERENCES
References
Timeline
Generic

MAHMUDUL HASAN SIDDIQUEE

SSF STAFF QUATER, ELENBARI, TEJGAON, DHAKA

Summary

Visa Processing Officer with comprehensive experience in guiding clients through complex visa application procedures, including documentation,follow-ups and suggestions. Known for strong command over immigration laws, visa regulations, and embassy protocols. Demonstrated ability to streamline processes to improve efficiency and accuracy of applications. Proven record of assisting applicants professionally and courteously while maintaining strict confidentiality.

Overview

2
2
years of professional experience

Work History

VISA EXECUTIVE & SALES

IRVING AVIATION
DHAKA
06.2024 - 01.2025
  • Facilitated visa processing for USA, Canada, UK, Schengen countries, Hong Kong, Indonesia, Turkey, Egypt, and various e-visas.
  • Managed customer interactions through face-to-face meetings, phone calls, chat, and email.
  • Prepared invoices, monitored follow-up actions, and generated sales reports for company analysis.
  • Evaluated visa applications according to immigration policies and procedures.
  • Tracked changes in immigration legislation and revised internal processes accordingly.
  • Addressed inquiries and concerns regarding application procedures promptly.
  • Established communication with embassies or consulates for additional information when necessary.
  • Provided guidance to applicants on visa requirements and potential risks of unlawful activity.

Travel Consultant & Reservation Officer

CARETRIP
MAHBUB PLAZA, LIFT: 6 INDIRA ROAD, DHAKA
05.2023 - 06.2024
  • Facilitated online ticketing and hotel reservations for clients across multiple platforms.
  • Assisted clients in securing visas for numerous countries, including Thailand, Malaysia, Singapore, Vietnam, Cambodia, Uzbekistan, China, and Kenya.
  • Engaged with customers through face-to-face interactions, phone calls, chats, and emails.
  • Executed promotional campaigns on social media to enhance business visibility.
  • Produced invoices, managed follow-ups, and generated comprehensive sales reports.
  • Coordinated inventory management by restocking items in response to customer demand.
  • Assisted customers with booking tours and activities, providing information about destinations and arranging transportation.

OFFICE EXECUTIVE

CHAI PAI TOURS & TRAVELS
CENTURY ARCADE SHOPPING CENTER, MOGHBAZAR, DHAKA
11.2022 - 04.2023
  • Facilitated visa assistance for clients traveling to India.
  • Oversaw management of official company websites to enhance user engagement.
  • Implemented targeted advertisements on social media platforms to increase brand visibility.
  • Administered Daraz seller account to optimize e-commerce operations.
  • Coordinated product preparation processes to ensure timely delivery.

Education

HIGHER SECONDARY CERTIFICATE - SCIENCE

SHERE BANGLA NAGAR GOVT. BOYS SCHOOL & COLLEGE
AGARGAON, DHAKA, BANGLADESH
04-2012

SECONDARY SCHOOL CERTIFICATE - SCIENCE

SHERE BANGLA NAGAR GOVT. BOYS HIGH SCHOOL
AGARGAON, DHAKA BANGLADESH
04-2010

Skills

  • Visa application processing
  • Data analysis
  • Customer relationship management
  • Document verification
  • Effective communication
  • Problem solving
  • Relationship building
  • Records maintenance
  • Multitasking capacity
  • Teamwork
  • Problem-solving
  • Document review
  • File management
  • Record keeping
  • Research skills
  • Database management
  • Time management

Languages

Bengali
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1

ADDITIONAL SKILLS

  • Ability to run social media channels, e.g. Twitter, Facebook, Instagram, and LinkedIn are used to enhance audience engagement
  • Web browsing, emailing
  • Proficient in the Microsoft Office program
  • Good typing speed in English
  • Excellent knowledge about smartphones, tablets, computers, and laptops

PERSONAL INFORMATION

Father's name: Md Abdur Rob Siddiquee

Mother's name: Mosammet Ruzina Yesmen

Permanent address- Village: North Karapur, Post office- Karapur, Police station- Barishal Sadar, District- Barishal, 8200

Date of birth: October 7, 1994

Marital status: Married

Blood group: O+

Height: 5' 6"

National ID: 5548565034

Passport no: EH0325454

REFERENCES

HUMAYUN KABIR

MANAGER

IRVING AVIATION

PHONE: 01964037761

SANJI S GAZI

GENERAL MANAGER

IRVING AVIATION

PHONE: 01678174747

References

References available upon request.

Timeline

VISA EXECUTIVE & SALES

IRVING AVIATION
06.2024 - 01.2025

Travel Consultant & Reservation Officer

CARETRIP
05.2023 - 06.2024

OFFICE EXECUTIVE

CHAI PAI TOURS & TRAVELS
11.2022 - 04.2023

HIGHER SECONDARY CERTIFICATE - SCIENCE

SHERE BANGLA NAGAR GOVT. BOYS SCHOOL & COLLEGE

SECONDARY SCHOOL CERTIFICATE - SCIENCE

SHERE BANGLA NAGAR GOVT. BOYS HIGH SCHOOL
MAHMUDUL HASAN SIDDIQUEE