Maisha Alam Maliha
Dhaka
Summary
Motivated student with a Business Studies background, holding Level 1 Chef and Barista training. I have B2-level English proficiency and basic introductory Chinese from one year of language study in China. Skilled in customer service, teamwork, and Microsoft Office. Eager to learn quickly and deliver quality service in a customer support role.
Overview
2
2
Languages
1
1
Certification
1
1
year of professional experience
Work History
Student Partner
ApplyStart.com
Dhaka, Bangladesh
05.2024 - 09.2025
Guided students through application procedures, answered queries, collaborated with team members, and supported workshop activities to enhance accessibility of student application services. Developed communication and interpersonal skills through direct engagement with participants.
- Worked with team members on specific projects to drive results.
- Handled customer issues with clear communication to ensure satisfaction.
- Ensured cleanliness and safety in the workplace to reduce accident risks.
Education
Higher Secondary Certificate - Business Studies
Viqarunnisa Noon School and College
Dhaka 2023 - 2024
Skills
- Communication skills
- Calm under pressure
- Customer focused
- Teamwork
- Willingness to learn
- Student guidance
- Interpersonal communication
- Workshop facilitation
- Query resolution
Languages
English
Upper Intermediate
B2
Chinese (Mandarin)
Elementary
A2
Certification
- Professional Chef Level-1 Certification
- Barista Training Certificate
- Certificate of Appreciation- ApplyStart Student Partner (Starter Lab Workshop)
Timeline
Student Partner
ApplyStart.com
05.2024 - 09.2025
Higher Secondary Certificate - Business Studies
Viqarunnisa Noon School and College
2023 - 2024