Maliha Ebnat Jhara
Dhaka
Summary
Dynamic business development professional with a proven track record at Genuity Systems Ltd., excelling in relationship building and strategic planning. Adept at driving sales growth and achieving revenue targets through effective communication and problem resolution. Skilled in market research and fostering client satisfaction, ensuring successful service delivery.
Overview
5
5
years of professional experience
Work History
Assistant Manager (Business Development)
Genuity Systems Ltd.
07.2025 - Current
- Identify and develop new business opportunities for Contact Center solutions and BPO services.
- Build and maintain strong relationships with existing and potential clients.
- Prepare and present business proposals, quotations, and sales pitches.
- Achieve assigned sales and revenue growth targets.
- Conduct market research to identify trends, competitors, and potential clients.
- Collaborate with technical and operations teams to ensure that client requirements are met.
- Support strategic planning and contribute to business development campaigns.
- Ensure high levels of client satisfaction and service delivery.
Sr. Officer (Corporate)
Akij Resource Ltd
12.2024 - 06.2025
- Identify and develop new corporate client relationships to expand the FMCG portfolio in B2B channels.
- Manage key accounts and maintain strong relationships with procurement and admin heads of corporate’s, offices, institutions, and hospitality chains.
- Drive sales growth by promoting and selling FMCG products tailored to corporate needs.
- Negotiate pricing, terms, and contracts with clients in line with company policies.
- Collaborate with marketing and product teams to develop promotional strategies for corporate clients.
- Coordinate with the supply chain and logistics teams to ensure timely order fulfillment.
- Lead HORECA Project.
Key Account Manager (KAM)
Redx Logistics Limited
04.2022 - 11.2024
- Responsible for on-boarding RMG & FMCG clients for cargo FTL by giving quality service.
- Identifies opportunities & executes plans to improve overall cargo FTL business and after-sales service.
- Ensuring smooth fleet management service for several corporate clients (Steeltech Industries, Ispahani Agro, Debonair, Bd Food Ltd, T.K Food, Square Fashion, Salma Group).
- Regular follow-up with clients bidding with competitors & demonstrating competitive advantage.
- Ensures month on month Revenue & GP target.
Key Account Manager (KAM)
Sheba.xyz
09.2021 - 03.2022
Key Account Manager (KAM)
Qcoom.com
09.2020 - 08.2021
Education
Master Of Business Administration (MBA) -
Eden Mohila College
01.2019
Bachelor Of Business Administration (BBA) - Management
Begum Badrunnesa Government Girls College (Under Dhaka University)
01.2018
Higher Secondary Certificate - Business Studies
Barisal Model School & College
Barisal01.2014
Secondary School Certificate - Business Studies
Barisal Model School & College
Barisal01.2012
Skills
- Time management
- Leadership
- Problem resolution
- Inventory management
- System improvements
- Adaptability
- Planning
- Team building
- Quantitative analytical ability
- Individual work
- Cooperative teamwork
- Communication
- Interpersonal skills
- Intercultural skills
- Clear communication
- Relationship building
- Networking skills
Personal Information
Father’s Name: Shahanewas Talukdar
Mother’s Name: Rashida Begum
Religion: Islam
Date of Birth: 10/06/1997
Marital status: Married
Blood Group: O+
Timeline
Assistant Manager (Business Development)
Genuity Systems Ltd.
07.2025 - Current
Sr. Officer (Corporate)
Akij Resource Ltd
12.2024 - 06.2025
Key Account Manager (KAM)
Redx Logistics Limited
04.2022 - 11.2024
Key Account Manager (KAM)
Sheba.xyz
09.2021 - 03.2022
Key Account Manager (KAM)
Qcoom.com
09.2020 - 08.2021
Master Of Business Administration (MBA) -
Eden Mohila College
Bachelor Of Business Administration (BBA) - Management
Begum Badrunnesa Government Girls College (Under Dhaka University)
Higher Secondary Certificate - Business Studies
Barisal Model School & College
Secondary School Certificate - Business Studies
Barisal Model School & College