Summary
Overview
Work History
Education
Skills
Timeline
MASRAFUL ISLAM

MASRAFUL ISLAM

Sales Manager
Dubai,DU

Summary

Knowledgeable Business Development- Manager with proven track record in driving sales growth and cultivating lasting client relationships. Demonstrated success in leading sales teams to meet and exceed targets, with notable achievements in expanding market share and enhancing customer satisfaction. Utilized strategic planning and effective communication to drive team performance and ensure consistent results.

Overview

2
2
years of professional experience
2
2
Languages

Work History

Sales Manager

Insurer.ae
04.2023 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.

Sales Officer

Affnan Commercial Broker
01.2023 - 03.2023
  • Enhanced customer satisfaction with timely follow-ups and personalized service.
  • Responded to customer needs by answering questions and providing detailed information about motor insurance.
  • Cultivated strong relationships, establishing trust and loyalty among clients.
  • Boosted sales performance by identifying and targeting high-potential leads.
  • Provided exceptional pre-and post-sales support, ensuring client satisfaction at all stages of the process.
  • Captured and completed sales with customer-savvy quotes, proposals, and contract management strategies.

Education

BBA - Human Resources Management

International Islamic University Chattogram, Chattogram
04.2001 -
  • 3.10 GPA

Skills

Sales planning

Timeline

Sales Manager - Insurer.ae
04.2023 - Current
Sales Officer - Affnan Commercial Broker
01.2023 - 03.2023
International Islamic University Chattogram - BBA, Human Resources Management
04.2001 -

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MASRAFUL ISLAMSales Manager