Masudul Haque
Kuala Lumpur
Summary
Experienced professional with over seven years of experience in merchandising, product development, and operations coordination. Skilled in client communication, stakeholder management, problem-solving, and working in fast-paced environments. Strong ability to handle customer interactions, maintain professionalism, and ensure smooth coordination across teams. Eager to transition into the hospitality industry as a Front Office Executive, bringing strong organizational skills and a customer-focused approach to deliver excellent guest experiences.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Merchandiser
Indochine International.(Asia Excel Trading ltd.)
Dhaka, Bangladesh
07.2022 - 09.2025
- Customer: New Look (Denim Division), (Item: Tops/Bottoms)
- Answered customers' questions about products, prices and availability to enhance customer satisfaction.
- Working closely with Customer & Design team to fulfill their product requirements.
- Collaborated with manufacturers, suppliers to facilitate proper execution of merchandising plans.
- Liaised with finance colleagues to integrate ERP system inventory and finance payment systems to facilitate supplier payments within payment terms.
- Improved performance of in-store team, consistently reviewing and updating best practices.
- Follow up with factory to ensure the flow of production and on time shipment.
Assistant Executive
Ananta Companies
Uttara, Dhaka, Bangladesh
12.2017 - 12.2021
- Buyer: H&M (Denim Ladies Dpt. & WeekDay), (Item: Denim Tops/Bottoms)
- New Product Development.
- Sample Follow Up.
- Production follow up.
- Worked effectively to execute order through ERP.
- Communicated deliveries and inventory management issues with warehouse.
- Supported the Head Merchandiser manage and maintain WSSI plan and strategy.
- Identified, managed and recommended remedial action for supplier issues.
- Coordinated the planning and phasing processes of OTB strategy in collaboration with Merchandising personnel.
Education
Bachelor of Arts - Apparel Manufacturing Management & Technology
Shanto Mariam University of Creative Technology
Dhaka01-2015
Master of Business Administration - Mphil (By Research)
University Tun Abdul Razak
Kuala Lumpur01-2017
Skills
- Apparel Merchandising and Product Development
- Supply Chain Coordination
- Production Planning & Monitoring
- ERP Systems & Order Management
- Supplier & Buyer Communication
- Inventory and Logistics Coordination
- Team Collaboration and Problem Solving
Certification
IELTS Academic
Overall Band Score: 6.0
Internship Completion Certificate
(Apparel Manufacturing Management)
Languages
Bengali
First Language
English
Upper Intermediate
B2
Hindi
Intermediate
B1
Reference
- Mahabuba Afroz
+601121488108
- Md Al Amin
+601162325382
Timeline
Merchandiser
Indochine International.(Asia Excel Trading ltd.)
07.2022 - 09.2025
Assistant Executive
Ananta Companies
12.2017 - 12.2021
Bachelor of Arts - Apparel Manufacturing Management & Technology
Shanto Mariam University of Creative Technology
Master of Business Administration - Mphil (By Research)
University Tun Abdul Razak