Masuma Bhuyan Farha
Education Professional
Dhaka
Summary
I am a dedicated international education recruitment professional with a solid track record working for a U.S. university and expertise in converting prospective students. Counseling provided more than thousand students about the right career pathways for higher education and maintained B2B relation with the stakeholders. I am also driven by a willingness to grow as a potential leader and to contribute effectively to achieving organizational goals.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
4
4
Certifications
2
2
Languages
Work History
Consultant
AECC
03.2024 - Current
- Provide one-to-one counseling to help students with academic, career, and personal development.
- Coordinate student communication to confirm visa interview outcomes, ensure transparency and timely updates to all stakeholders.
- Ensure meticulous documentation and reporting of all activities on the Customer Relationship Management ( CRM) System, maintaining accurate records for analysis and evaluation.
- Implement and manage online tools and resources for career exploration and college planning.
- Conduct virtual counseling sessions using video conferencing.
- Organized and participated in educational events.
- Attend professional development workshops and conferences.
- I worked with managers and institutional representatives to develop strategies to effectively promote institution.
Education Consultant
Washington University of Science and Technology
08.2021 - 02.2024
- Organized 30 campaigns in 2 years resulting in higher study opportunities and future career pathways.
- Developed and implemented a new education program resulting in a 25% increase in student enrolment in 6 months.
- Created over 20 promotional videos and content for the marketing content of WUST.
- Develop and maintain productive relationships with schools, universities, alumni and other key stakeholders in Bangladesh.
- Worked with Designated School officials ( DSO) and make the admission process as effective and efficient as possible for the students.
- When required, support the Admissions and Enquiries Team with application processing and enquiry management.
- Acted as the sole representative for the University, with significant autonomy and independence, ensuring their actions reflect the reputation of the institution.
- Worked as both a team leader and a team player and perform other duties according to the role required.
- Attending Business meetings and providing training to new recruiting partners.
- Supporting with the development of itineraries for visiting staff of the University, including the Recruitment Team, Academics and Senior Management.
- Develop and maintain productive relationships with prospective students, recruiting partners, B2B, and other key stakeholders in Bangladesh.
Manager
PeopleNTech Limited
07.2021 - 02.2024
- Provided support for recruitment, including but not limited to conducting hiring needs analysis, conducting interviews and reference checks
- Achieving and exceeding placement benchmarks related to time-to-fill, diversity placement and candidate satisfaction.
Talent Assessor
Enroute International Limited
05.2021 - 06.2021
- Processed and analysed over 100 resumes in 2 months, helping to fill over 6 positions
- Increased efficiency of the talent assessment process by 40% in 2 months.
Management Associate
Skills Canvas
02.2020 - 06.2021
Retail Assistant
Sports Direct
05.2019 - 01.2020
- I excel in respectful, equitable customer interactions, handling challenges adeptly, and training individuals or teams for top-notch service.
Staff Member
Liverpool Football Club
03.2019 - 01.2020
- Experienced in high-pressure environments and coaching new hires, I prioritized customer inquiries and served up to 73 customers per hour.
Education
Master of Social Science - International Human Resource Management
Liverpool John Moores University, Chartered Institute of Personnel Development
Liverpool 01.2018 - 01.2019
Master of Business Administration - MBA - International Business
University of Dhaka
01.2012 - 01.2014
Bachelor of Business Administration - BBA - Finance
ASA University Bangladesh
01.2008 - 01.2011
Higher Secondary Certificate - Business Studies
Dhaka City College
01.2006 - 01.2007
Secondary School Certificate - undefined
Sher-E-Bangla High School
01.2004 - 01.2005
Skills
- Analytical Skills
- Time Management
- Communication Skills
- Client relationships
- Multitasking
- MS PowerPoint
- MS Word
- MS Excel
Certification
Seed Certifications- Virtual Sales Training Workshop
Languages
BENGALI, ENGLISH
Timeline
Seed Certifications- Virtual Sales Training Workshop
03-2025
Consultant
AECC
03.2024 - Current
Education Consultant
Washington University of Science and Technology
08.2021 - 02.2024
Manager
PeopleNTech Limited
07.2021 - 02.2024
Talent Assessor
Enroute International Limited
05.2021 - 06.2021
Management Associate
Skills Canvas
02.2020 - 06.2021
Adult Mental Health Half-Day Course – MHFA England
09-2019
Event Organizer- Liverpool John Moores University
08-2019
Retail Assistant
Sports Direct
05.2019 - 01.2020
Staff Member
Liverpool Football Club
03.2019 - 01.2020
International English Language Testing System ( IELTS)
03-2018
Master of Social Science - International Human Resource Management
Liverpool John Moores University, Chartered Institute of Personnel Development
01.2018 - 01.2019
Master of Business Administration - MBA - International Business
University of Dhaka
01.2012 - 01.2014
Bachelor of Business Administration - BBA - Finance
ASA University Bangladesh
01.2008 - 01.2011
Higher Secondary Certificate - Business Studies
Dhaka City College
01.2006 - 01.2007
Secondary School Certificate - undefined
Sher-E-Bangla High School
01.2004 - 01.2005