Md Ahsan Habib
London
Summary
Expert in cash management and digital banking migration with a proven history of successful customer onboarding and platform transitions. Demonstrates strong communication, organizational, and analytical skills, complemented by proficiency in MS Office, Salesforce, and cash management systems. Combines business analysis, quality assurance testing, and application development experience in leading organizations. Solid SQL query writing skills and familiarity with visualization tools enhance data-driven decision-making capabilities.
Overview
8
8
years of professional experience
3
3
Certifications
Work History
Site Coordinator
Sushi Cove
Woodstock
06.2024 - Current
- Streamlined daily operations to ensure efficient service at Sushi Cove.
- Trained new employees on restaurant policies and customer service practices.
- Negotiated contracts, sourced vendors, and oversaw logistics for supplies.
- Communicated with vendors to maintain high-quality ingredients.
- Assisted in inventory management and supply ordering for kitchen operations.
Site Manager
Shell
MARKHAM RD - ELLESMERE.
01.2024 - 06.2024
- Oversaw daily operations and site activities for major energy projects.
- Coordinated safety programs, ensuring compliance with industry regulations.
- Supervised subcontractors and vendors to maintain quality assurance on site.
- Implemented efficient workflows to optimize resource allocation and usage.
- Trained and mentored junior staff on operational best practices and safety protocols.
- Managed financial reporting processes, ensuring accuracy and regulatory compliance.
Manager Trainee Program
Alarm Guard Security Services Inc.
North York
07.2023 - 01.2024
- Achieve monthly, quarterly, and annual sales targets set by the company.
- Client Relationships: Establish and nurture strong relationships with clients to foster loyalty and repeat business.
- Security Solutions: Educate clients about Alarm Guard's security products and services and promote their adoption.
- Lead Generation: Actively prospect and generate new leads through various channels to expand the customer base.
- Customer Satisfaction: Ensure high levels of customer satisfaction by providing excellent service and resolving issues promptly.
Retail Operations Manager
Shell
Castelgar
11.2020 - 05.2023
- A Retail Operations Manager excels in leadership, inventory management, and sales analysis. They prioritize customer service, manage budgets, and adeptly solve problems in a fast-paced retail setting. Their role encompasses vendor relations, visual merchandising, and leveraging technology for efficient operations. Effective communication, compliance with regulations, and team development are key to their success, along with forecasting to anticipate future needs.
- Implemented streamlined inventory management system, resulting in a 20% reduction in stockouts and a 15% increase in inventory turnover.
Warehouse Support Specialist
LA Corporation
Dong District
02.2018 - 09.2020
- Provided vital support for warehouse operations, optimizing daily workflows.
- Utilized forklift expertise to handle inventory efficiently and safely.
- Resolved 90% of operational issues promptly, minimizing disruptions.
- Assisted in training new staff, contributing to a cohesive team.
- Implemented inventory tracking systems for improved accuracy.
- Collaborated cross-functionally to ensure timely shipments and customer satisfaction.
Education
Cloud Computing - Ontario, Canada
CanTek
Ontario, Canada01.2024
Master of Business Administration - MBA - Minor in Business
Woosong University
Daejeon, South Korea02.2018
Bachelor's degree - Minor in Accounting
National University
Dhaka, Bangladesh01.2015
Skills
- Communication skills
- Positive attitude
- Eagerness to learn
- Sales expertise
- Time management
- Adaptability
- Attention to detail
- Physical fitness
- Customer service orientation
- Team collaboration
- Merchandising knowledge
- Sales and marketing strategies
- Cash handling proficiency
- Point-of-sale operation
- Office supply management
- Appointment scheduling
- Telephone etiquette
- Electronic inquiry handling
- Operating systems: Windows, Linux, Mac OS
- Microsoft Office Suite proficiency
- Interpersonal skills
- Diversity awareness
- Negotiation skills
- Supervisory abilities
- Business analysis
- Salesforce (CRM)
- Problem-solving and critical thinking skills
Team leadership
Certification
IBM Cybersecurity Analyst Professional Certificate 2023
Timeline
Site Coordinator
Sushi Cove
06.2024 - Current
Site Manager
Shell
01.2024 - 06.2024
Manager Trainee Program
Alarm Guard Security Services Inc.
07.2023 - 01.2024
Retail Operations Manager
Shell
11.2020 - 05.2023
Warehouse Support Specialist
LA Corporation
02.2018 - 09.2020
Cloud Computing - Ontario, Canada
CanTek
Master of Business Administration - MBA - Minor in Business
Woosong University
Bachelor's degree - Minor in Accounting
National University