Md. Al-Amin Hossain
Banker
Manikganj,Village: Bathi, P.O. : Joymontop, Singair, Manikga
Summary
Seeking a challenging position with a reputable organisation where I can acquire new skills, broaden my knowledge, and use what I've learned.
Overview
11
11
years of professional experience
Work History
Officer Grade-1
Brac Bank Plc
04.2023 - Current
Customer service: Handle customer calls, identify their needs, and provide solutions
Communication: Follow communication scripts and build strong relationships with customers.
Researching issues: Research issues and provide solutions.
Working under pressure: Perform job duties well, even when stressed.
Guest Service Executive
Brac Bank Limited
01.2019 - 04.2023
- Answer customer calls.
- Identify customer needs and provide solutions
- Research issues and provide solutions
- Follow company communication scripts.
English Teacher
Zenith Kindergarten School
01.2014 - 12.2015
Education
Bachelor of Arts (B.A Hon's) - English Literature
World University of Bangladesh
Higher Secondary Certificate (H.S.C) - Humanities
Savar Model College
Secondary School Certificate (S.S.C) - Business Studies
Joymontop High School
Skills
Sincere, hardworking and friendly
Computerliteracy
Microsoft Office Applications (Word, Excel), E-mail & Internet Browsing
Personal Information
- Height: 5' 11"
- Weight: 90 Kg
- Father's Name: Md. Awlad Hossain
- Mother's Name: Dolly Begum
- Blood Group: A+ (Positive)
- Date of Birth: 01/16/94
- Nationality: Bangladeshi (By birth)
- Marital Status: Unmarried
- Religion: Islam
Professionalskills
- Computer Basic Course, National Youth Development Center, Savar, Dhaka, 6 Months, A+
- Professional Customer Service, Times ASL Call Center (SEIP), 3 Months, A+
- Leadership and Social Development, Sheikh Hasina National Youth Development Center, Savar, Dhaka, 30 Days, A+
Nidnumber
149 768 5816
Disclaimer
I do hereby declare that, all the information presented here are true to my knowledge. If repaired and where applicable, that document can be supported by appropriate authentic certificate paper.
Timeline
Officer Grade-1
Brac Bank Plc
04.2023 - Current
Guest Service Executive
Brac Bank Limited
01.2019 - 04.2023
English Teacher
Zenith Kindergarten School
01.2014 - 12.2015
Bachelor of Arts (B.A Hon's) - English Literature
World University of Bangladesh
Higher Secondary Certificate (H.S.C) - Humanities
Savar Model College
Secondary School Certificate (S.S.C) - Business Studies
Joymontop High School
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