Summary
Overview
Work History
Education
Skills
Certification
Years Of Experience
Accomplishments
Timeline
Hi, I’m

Md. Arafath Hossain

Technical Delivery Manager
Dhaka,Bangladesh
Md. Arafath Hossain

Summary

With over 13.5 years of experience in the banking industry, excelling as a Project Management Professional, specifically as a Core Delivery Manager at Brac Bank PLC. Expertise in successfully delivering projects such as Digital Onboarding (eKYC), Mobile Banking Application (Astha), Middleware Integration with various channels, CRM-LOS platform, and Document Management System integration with Core Banking Systems.

More than 9 years of experience in Core Banking Software implementation and upgradation, with various applications implemented at multiple banks and NBFIs. Proficient in stakeholder management and strong knowledge of the SDLC lifecycle ensuring effective support and issue resolution for all projects.

Ability to accurately gather stakeholder requirements while considering timelines, cost, and security factors sets apart in the industry.

Overview

13
years of professional experience
4
Certificates

Work History

BRAC Bank PLC

Sr. Manager (AVP, Technical Delivery Manager)
06.2021 - Current

Job overview

  • Serve as the subject matter expert for products, guiding scope and requirement decisions effectively.
  • Prepare a End to End System integration plan based on the requirement and Ensure API delivery within time to achieve project successful delivery.
  • Excellent technical and analytical capabilities, adept at assessing existing functionalities and identifying priority gaps and opportunities for improvement.
  • Manage Micro-service based Application using Docker and Kubernetes.
  • Guide Team to Design UI/UX using Figma to Create prototype Before Start Development.
  • Solution Design for any kind of System integration using API.
  • Lead Team to Prepare Management Dashboard using ETL Method. Use Power BI tool for Business data analytics report and find forecasting.
  • Gather and organise functional, non-functional, and technical requirements based on stakeholder requests.
  • Self-driven and hands-on Technical Business Analyst skilled in developing and refining business and functional requirements, conducting data analysis, and documenting existing systems and processes.
  • End to End Delivery Management for in-house development and vendor delivery management.
  • Collaborate with business partners to develop comprehensive business requirement documents and facilitate the approval process. Document and review High-Level Designs (HLD) while maintaining a solid understanding on product development.
  • Strong collaboration with cross-functional teams and other stakeholders to make sure the delivery is according to the plan.
  • Manage deliverables and priorities in coordination with management and business stakeholders.
  • Converting business requirement into technical requirement. Establish a bridge between business and technical team to remove blocker.
  • Collaborate with product managers, UX/UI designers, developers, and QA teams to translate business requirements into user-friendly solutions.
  • Evaluates potential software solutions, including off-the-shelf and open-source components, and the system architecture to ensure that they meet business requirements.
  • Coordinate L2 and L3 support issues, Issue Analysis and Permanent Fixation management
  • Led to prepare and update process-oriented/SLA/SOP to meet management expectations and customer demand in terms of best practices and service quality

IPDC Finance Limited

Assistant Manager (Sr. Application Analyst)
04.2018 - 06.2021

Job overview

  • Lead T24 Data Migration,Data Cleansing and Data Preparation from Existing CBS to new CBS.
  • T24 Product parameter setup knowledge on T24 Arrangement Architecture.
  • T24 Report Development using Routine and T24 Enquiry Designer.
  • Working with Business team to identify issues and Based on issues area management for bug fixing, Issue log maintains and Provide user training based on solution.
  • System analysis and design (closely worked with the vendor to mitigate timeline for development and implementation).
  • UI/UX design using Figma
  • Product testing and find out their proper solution based on current business needs.
  • API integration with other third-party organization for E-Commerce Transactions and Other Transaction
  • Manage application Support and Deployment management.

Southeast Bank Limited

Manager
03.2015 - 04.2018

Job overview

  • Manage Integration between CBS and MFS of IT Department. Customize existing products based on present business needs, ensure product delivery within time.
  • Ensure system integration with other third-party systems and Middleware Platform Development and lead Testing.
  • System analysis and design (closely worked with the vendor to mitigate timeliness of development).
  • Requirement analysis and closely worked with vendors to mitigate project deadlines.
  • Working with audit team and managing system reconciliation.
  • Database Reporting and Support management.
  • Project Implementation and Fix operational requirements based on present market demand and consider future need as well for future development with minimum changes
  • Prepare work flow diagram for new technology.
  • Product testing and find out their proper solution based on current business needs and Manage Deployment.

Sonali Polaris FT Limited

Junior Consultant (Oracle Developer)
06.2013 - 03.2015

Job overview

  • A Member Of the Implementation and R&D Department of CORE BANKING, Analyze the life cycle of the software (CBS Sonali Intellect) And Data Migration and Disaster Recovery Management.
  • Working on a data migration process of a Core Banking Solution.
  • Function, Package and Procedure writing.
  • Scripts writing and update the existing script when requires using pl/SQL programming.
  • Necessary reports development.
  • Bug Fixing and Software Testing.
  • Making database backups (export) and performing database recovery (import).
  • Reports development using jasper report.
  • Extract Data from source to destination using ETL Technology.

Leads Corporation Limited

Software Engineer
02.2012 - 05.2013

Job overview

  • Application Server Configuration.
  • Conducting data migration process.
  • Develop stored procedure, Function, Package for Financial Reporting.
  • Writing Trigger and create index to improve performance.
  • Collect user requirement and implement requirements.
  • UNIT Testing and BUG fixing.
  • Crystal Report Development using stored procedure.

Education

North South University
DHAKA,BANGLADESH

MSc. from Computer Science and Engineering
04.2025

Bangladesh University of Professionals (BUP)
DHAKA, BANGLADESH

BSc. from Computer Science and Engineering
12.2011

Skills

Rest API development

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Certification

Project Management Professional (PMP), Project Management Institute, 10/14/23

Years Of Experience

13.4 Yrs

Accomplishments

  • Core Banking Software Implementation (6-7 Banks)
  • T24 Data migration and software implementation.
  • Successfully Implementer Digital Onboarding(ekyc) at Brac Bank and IPDC.
  • Management Data analytics dashboard development using power BI
  • SME module development.
  • System integration between esb,cbs,bkash and other third party solutions.

Timeline

Sr. Manager (AVP, Technical Delivery Manager)

BRAC Bank PLC
06.2021 - Current

Assistant Manager (Sr. Application Analyst)

IPDC Finance Limited
04.2018 - 06.2021

Manager

Southeast Bank Limited
03.2015 - 04.2018

Junior Consultant (Oracle Developer)

Sonali Polaris FT Limited
06.2013 - 03.2015

Software Engineer

Leads Corporation Limited
02.2012 - 05.2013

North South University

MSc. from Computer Science and Engineering
1 2024

Bangladesh University of Professionals (BUP)

BSc. from Computer Science and Engineering
1 2011

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Md. Arafath HossainTechnical Delivery Manager