MD FOYSOL ALI
Bishwanath,Bangladesh
Summary
Experienced and results-oriented Restaurant Supervisor with a proven ability to manage daily operations, lead service staff, and maintain high hospitality standards. Skilled in staff training, shift planning, and ensuring smooth coordination between the kitchen and service teams. Adept at handling customer complaints professionally, improving service quality, and maintaining hygiene and safety standards. Strong focus on guest satisfaction, team motivation, and delivering efficient, high-quality restaurant service.
Overview
10
10
years of professional experience
3941
3941
years of post-secondary education
Work History
Restaurant Supervisor
Hotel Noorjahan Grand
Sylhet, Bangladesh
04.2022 - Current
- Experienced and results-oriented Restaurant Supervisor with a proven ability to manage daily operations, lead service staff, and maintain high hospitality standards.
- Skilled in staff training, shift planning, and ensuring smooth coordination between the kitchen and service teams.
- Adept at handling customer complaints professionally, improving service quality, and maintaining hygiene and safety standards.
- Strong focus on guest satisfaction, team motivation, and delivering efficient, high-quality restaurant service.
Senior Waiter
Noorjahan Grand
Sylhet, Bangladesh
12.2016 - 06.2020
- Experienced and customer-focused Senior Waiter with strong skills in table service, guest handling, and team coordination.
- Proven ability to manage busy dining operations, guide junior staff, and maintain high service standards.
- Skilled in taking accurate orders, recommending menu items, upselling, and ensuring guest satisfaction.
- Adept at handling complaints professionally and creating a warm, welcoming dining experience.
- Committed to hygiene, safety, and delivering exceptional hospitality.
Waiter
Surma river cruise Restaurant
Sylhet, Bangladesh
01.2016 - 11.2016
- Motivated and polite Junior Waiter with strong customer service skills and a positive attitude.
- Experienced in serving guests, taking orders accurately, maintaining table cleanliness, and ensuring a smooth dining experience.
- Able to work under pressure, follow instructions, and support senior staff in daily restaurant operations.
- Dedicated to providing friendly, efficient service and maintaining high standards of hygiene and professionalism.
Education
SSC -
Khajanchi Academy and junior high school
SylhetHSC -
Modon mohan College
SylhetSkills
- Customer Service
- Order Taking
- Team Leadership
- Complaint Handling
- Time Management
- Problem Solving
- Communication Skills
- Guest Satisfaction
- Staff Coordination
- Menu Knowledge
- Safety Compliance
- Hygiene Standards
Timeline
Restaurant Supervisor
Hotel Noorjahan Grand
04.2022 - Current
Senior Waiter
Noorjahan Grand
12.2016 - 06.2020
Waiter
Surma river cruise Restaurant
01.2016 - 11.2016
SSC -
Khajanchi Academy and junior high school
HSC -
Modon mohan College
Personal Information
Nationality: Bangladeshi
Languages
- English
- Bengali
- Hindi
Personal Information
Nationality: Bangladeshi