Summary
Overview
Work History
Education
Skills
Certification
Extra-Curricular Activities
Activities
Personal Information
Software
Traveling , Logo Redesign Practice, Watching Design Tutorials
Timeline
Generic
MD MASUCK AHMED BABU

MD MASUCK AHMED BABU

GRAPHIC DESIGNER
TONGI

Summary

Experienced graphic designer and successful customer relationship manager at FIFO Tech with a bachelor's degree in philosophy from Madan Mohan College. Seeking to leverage diverse background to excel in a role involving client interaction, impactful visual design, and contributing to corporate objectives. Eager to join a progressive company focused on growth and innovation, committed to delivering excellence.

Experienced with providing tailored mentorship to individuals, helping them achieve personal and professional milestones. Utilizes effective communication and empathy to build trust and encourage development. Knowledge of leadership and conflict resolution techniques ensures productive and supportive mentoring relationships.

Overview

4
4
years of professional experience
8
8
years of post-secondary education
2
2
Certifications
2
2
Languages

Work History

Mentor of Basic Computer & Graphic Designer

Saifur's Gazipur
09.2024 - Current
  • Instructing mentees on how to use essential software applications like word processors, spreadsheets, and email clients.
  • Assisting mentees in identifying and resolving common computer issues, promoting problem-solving skills.
  • Educating on internet safety, online communication, and effective research techniques.
  • Developing or recommending tutorials, exercises, and materials to reinforce learning.

Business process outsourcing (BPO)

Unified Information Technology Limited
06.2024 - Current
  • Handling customer inquiries via phone, email, or chat, providing solutions and ensuring customer satisfaction.
  • Inputting, updating, and managing data in various systems accurately and efficiently.
  • Providing technical support, managing software applications, and assisting with IT infrastructure.
  • Gathering and analyzing market data to support business decisions and strategies.
  • Monitoring processes and outputs to ensure they meet specified standards.
  • Compiling and analyzing data to generate reports that inform management decisions.

Customer Care Manager

FIFO Tech
02.2021 - 12.2021
  • Managed customer inquiries, complaints, and feedback effectively, ensuring high levels of satisfaction.
  • Provided support to the sales team by addressing customer concerns and facilitating smooth transactions.
  • Developed strategies to improve customer experience and retention.

Education

Bachelor of Arts - Philosophy

MADAN MOHAN COLLEGE
01.2017 - 01.2021

Higher Secondary School Certificate - Humanities

Govt. M C ACADEMY SCHOOL AND COLLEGE
GOLAPGONJ, SYLHET
01.2014 - 01.2016

Secondary School Certificate - Humanities

Govt. M C ACADEMY SCHOOL AND COLLEGE
GOLAPGONJ, SYLHET
01.2012 - 01.2014

Skills

Logo Design

Certification

Basic Computer, Sylhet IT Academy, 08/19/19, Got Certificate

Extra-Curricular Activities

HEAD OF FINANCE, Bondhu Abashon, 05/01/23, Ensuring withdrawal and proper utilization of funds., Maintaining social order., Taking all necessary measures and implementing them.

Activities

  • Reading Books
  • Playing Gaming
  • Hiking/Outdoor Activities

Personal Information

  • ID Number: 555 518 9944
  • Father's Name: Md. Tofazzal Hossain
  • Mother's Name: Moriom Begum
  • Date of Birth: 04/26/98
  • Nationality: Bangladeshi
  • Marital Status: Unmarried

Software

Adobe Illustrator

Adobe Photoshop

Adobe InDesign

Adobe XD

Canva

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Traveling , Logo Redesign Practice, Watching Design Tutorials

Alongside my core graphic design skills, I actively engage in logo redesign practice and watching design tutorials to stay current with trends and techniques. I also enjoy traveling, which broadens my creative perspective and inspires my design approach. I’ve worked on several personal branding projects to refine my typography, color theory, and layout skills.

I’m comfortable using Adobe Creative Suite, Figma, and Canva, and I’m always eager to explore new tools. I communicate fluently in English and Bangla, and I bring strong attention to detail, creative thinking, and a passion for continuous learning to every project.

Timeline

Mentor of Basic Computer & Graphic Designer

Saifur's Gazipur
09.2024 - Current

Business process outsourcing (BPO)

Unified Information Technology Limited
06.2024 - Current

Customer Care Manager

FIFO Tech
02.2021 - 12.2021

Bachelor of Arts - Philosophy

MADAN MOHAN COLLEGE
01.2017 - 01.2021

Higher Secondary School Certificate - Humanities

Govt. M C ACADEMY SCHOOL AND COLLEGE
01.2014 - 01.2016

Secondary School Certificate - Humanities

Govt. M C ACADEMY SCHOOL AND COLLEGE
01.2012 - 01.2014
MD MASUCK AHMED BABUGRAPHIC DESIGNER