Md Mez bahar Mahin
Summary
To build a successful career in the banking and financial sector by utilizing my 2.5 years of experience in field operations, credit management, and loan recovery, while contributing to organizational growth and enhancing my professional skills in a dynamic and reputed financial institution.
Overview
3
3
years of professional experience
Work History
Field Officer
NRBC Bank PLC
Dhaka, Bangladesh
11.2023 - Current
- Handle loan recovery activities and maintain regular followup with customers
- Support credit related operations including customer assessment and documentation verification
- Perform general banking activities and customer service operations
- Manage batch clearing related tasks efficiently and accurately
- Provide online and mobile banking facilities quickly and effectively
- Assist customers regarding banking products, account services, and transactions
- Maintain proper banking documentation and operational compliance
- Build strong customer relationships through professional communication and support.
- Maintained strong customer satisfaction through fast and reliable service
- Successfully supported branch recovery and operational activities
- Assisted customers in adapting online and digital banking services
- Contributed to smooth general banking and batch clearing operations.
Education
Master of Business Administration (MBA) - Management
Dinajpur Govt. College under National University
Bachelor of Business Administration (BBA) - Management
Nilphamari govt College under Dinajpur Board
HSC - Business Studies
Collectorate School & college, Rangpur under Dinajpur Board
SSC - Humanities
Sonaray High School
Skills
- Customer Service
- Branch Operation
- Retail Banking
- Credit Management
- Loan Process
- Customer Relationship
- BATCH
- Mobile Banking
- Hardworking
- Quick learner
- KYC/AML compliance
- Risk assessment
- Maintaining accurate records
- Customer Relationship Management (CRM)
- Resolving issues
- Daily operations
- General banking
- Coordinating with teams
- Service targets
Extracurricular Activities
I am a trained Bangla Sign Language interpreter, certified by Action Aid Bangladesh and SDSL. This unique skill allows me to communicate effectively with the deaf community and provide inclusive services. Additionally, I have a strong interest in social volunteering and community development, which has helped me develop leadership and interpersonal skills.
Training
- Awareness Program on AML & CFT, Prevention of Money Laundering and Terrorist Financing, NRBC Bank PLC, Bangladesh, BRAC Learning Center, Rangpur, 2024, 1 day
- KYC Compliance, and Reporting, Basic Computer Course, Department of Social Services, Bangladesh, Domar, Nilphamari, 2018, 3 Month
- Bangla Sign Language Interpreter Development, Action Aid Bangladesh (AAB) and Society of the Deaf & sign Language users (SDSL), Bangladesh, Dhaka, 2010, 1 Month
Languages
High, High, High, High, High, Medium
Special Qualifications
2.5+ years at NRBC Bank in loan recovery, credit ops & retail banking. Expert in CRM, KYC/AML & mobile banking. Certified Sign Language Interpreter. Hardworking team player with strong problem-solving skills.
Personal Information
- Looking For: Mid Level Job
- Preferred Job Category: Bank/Non-Bank Fin. Institution, NGO/Development
- ID Number: 19957311595000035
- Bandarban
- Bogura
- Chattogram
- Dhaka
- Dinajpur
- Gaibandha
- Khagrachhari
- Lalmonirhat
- Nilphamari
- Panchagarh
- Rajshahi
- Rangamati
- Rangpur
- Sylhet
- Thakurgaon
- Australia
- Canada
- India
- Malaysia
- Russia
- Singapore
- United Arab Emirates
- United Kingdom
- United States Virgin Islands
- Preferred Organization Types: Banks, Manufacturing (FMCG), Event Management, BPO/ Data Entry Firm, Govt./ Semi Govt./ Autonomous body, Garments, Direct Selling/Marketing Service Company, Overseas Companies, Supply Chain, Financial Consultants, School, Agro based Startup
- Height: 1.82
- Weight: 87
- Blood Group: O+
- Date of Birth: 01/01/95
- Gender: Male
- Nationality: Bangladeshi
- Marital Status: Married
- Religion: Islam
Languages
English
Advanced
C1
Bengali
Proficient
C2
Timeline
Field Officer
NRBC Bank PLC
11.2023 - Current
Master of Business Administration (MBA) - Management
Dinajpur Govt. College under National University
Bachelor of Business Administration (BBA) - Management
Nilphamari govt College under Dinajpur Board
HSC - Business Studies
Collectorate School & college, Rangpur under Dinajpur Board
SSC - Humanities
Sonaray High School