Md. Moinuddin
Manager, Business Development (Corporate Sales & Partnerships)
Dhaka,Dhaka
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Manager, Corporate Sales & Partnerships`
Nagorik Technologies Ltd.
2024.02 - Current
- Planning and execution for B2B partnerships and B2C growth of business.
- Creating partnership opportunities and collaboration with Hotels & Brands across categories.
- Competitive analysis and data-driven decision making for a digital platform.
- Enabling tech changes according to the business requirements.
- Arranged corporate sales meeting for a wide range of corporate clients.
- Collaborating with cross-functional team and stakeholders.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Manager, Key Accounts Partnerships
Navigator Tourism
2023.07 - 2024.01
- Planning and execution for B2B tourism and B2C OTA growth of business.
- Creating partnership opportunities and collaboration.
- Competitive analysis and data-driven decision making for digital platforms.
- Enabling tech changes according to the business requirements.
- Arrange a wide range of corporate and group tours domestically and internationally.
- Improving relationship with high-value segments of the company.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Assistant Manager, Business Development, B2B & B2C
Zaynax Group
2022.11 - 2023.07
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Strategic Planning and execution of B2B corporate sales and E-commerce business.
- Setting up SOP and Supply Chain, and sourcing categorically.
- Was responsible for growth of FMCG, Lifestyle, Electronics, and RMG categories.
- Strategic partnership with Brands, and created business opportunities (PRAN, WALTON, SQUARE).
- Planning campaigns and USP analysis, logistics, and operations cost.
- Working with diverse categories and category management.
- Collaborated for dynamic tech changes and to ensure product market fit standard.
Key Account Manager, Business Development
ShopUp
2020.02 - 2022.10
- Strategic planning and execution for the new business from scratch.
- Generated revenue of Mokam Energy (Fuel) 28 lac monthly from a single category.
- Developed new business model, set up the SOP, and Supply Chain.
- Finalizing MOU and legalization through the regulatory process.
- Doing market analysis to identify the core pain points of the businesses.
- Digitalize and enable traditional businesses through an app.
- - Managing ZSM, ZSO, SR teams of 8 divisions for smooth operations of Mokam Agro (Egg & Chicken).
- Managed REDX delivery operations and vehicles for operations.
- Organizing meetings and making deals with suppliers, brands, and established business entities.
- Onboarded suppliers and product sourcing for assigned categories.
- Achieved daily sales amount of 7 lac in Footwear and 5 lacs for Women's Wear category for Shopup Reseller department.
- Planning and setting up SOP for the Unilever FMCG project of MOKAM.
- Launched ShopUp Store App and onboarded 3,000 physical shops, and connected with the app.
- Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
- Strengthened client relationships through regular communication and effective problem solving.
- Managed 22,500 Facebook Boosting Merchants and resolving issues within TAT of ShopUp Assist Boosting service.
- Maintaining Facebook fan page solved customer problems professionally of ShopUp Reseller, Assist, REDX.
Customer Service Associate of Grameenphone
Genex Infosys Limited.
2018.07 - 2020.02
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Actively listened to customers, handled concerns quickly, and escalated major issues to supervisor.
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Worked for the core Pilot Project of 'MyGP App Users Club' and Bioscope in GP House.
- Providing customer service of Grameenphone through Social Media and Chat Bot.
- IoT device management services to online-based customers of Grameenphone.
Junior Executive - Operations
DARAZ
2017.07 - 2018.01
- Managing daily e-commerce operations.
- Order processing for E-commerce and keeping track in Excel for B2C business parcels.
- Solving critical inventory problems and issues through 'Virtual Shipping'.
- Been a core team member of launching online grocery operations in Bangladesh.
- Tracking progress & order details into Excel & reporting as shift manager.
Education
Bachelor of Arts - English Language And Literature
Shanto-Mariam University of Creative Technology
Uttara, Dhaka 2001.04 -
HSC - Humanities
B.A.F Shaheen College Dhaka
Tejgaon, Bangladesh 2001.04 -
SSC - Humanities
Khilkhet Islamia Dakhil Madrasha
Khilkhet, Dhaka 2001.04 -
Skills
Team Leadership
Operations Management
Strategic Planning
Performance Management
Partnership & Corporate Sales
Product Sourcing
Business Development & Growth
Pilot Projects, doing MVP, Market Analysis & PMF
Project Management
Negotiation
Workforce Management
Excellent communication
Certification
Fundamentals of Digital Marketing from Open University of UK & IAB Europe by Google Digital Garage.
Sports, Creative Writing, Traveling
I have played age level Cricket from Dhaka U-16 to U-18 from Uttara Sporting Club.
Love creative writing & defining things in a positive manner.
Traveling attracts me while it's meaningful to define nature eyes.
Timeline
Manager, Corporate Sales & Partnerships`
Nagorik Technologies Ltd.
2024.02 - Current
Manager, Key Accounts Partnerships
Navigator Tourism
2023.07 - 2024.01
Assistant Manager, Business Development, B2B & B2C
Zaynax Group
2022.11 - 2023.07
Google Analytics for Beginners by Google Digital Garage.
2021-04
Fundamentals of Digital Marketing from Open University of UK & IAB Europe by Google Digital Garage.
2020-07
Key Account Manager, Business Development
ShopUp
2020.02 - 2022.10
Customer Service Associate of Grameenphone
Genex Infosys Limited.
2018.07 - 2020.02
Junior Executive - Operations
DARAZ
2017.07 - 2018.01
Bachelor of Arts - English Language And Literature
Shanto-Mariam University of Creative Technology
2001.04 -
HSC - Humanities
B.A.F Shaheen College Dhaka
2001.04 -
SSC - Humanities
Khilkhet Islamia Dakhil Madrasha
2001.04 -