Md. Shahidul Islam
Khankhanapur Bazar, Rajbari Sadar , Rajbari , Bangladesh .
Summary
Productive Pharmacy Technician experienced in overseeing inventory management, compounding and drug dispensing. Skilled in auditing medication orders and driving accuracy. Knowledgeable in all aspects of pharmaceutical compounding and drug interactions. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Qualified professional with proven ability to accurately and efficiently fill medication prescriptions while adhering to safety and quality control. Experienced in delivering excellent customer service, resolving issues and managing inquiries. Skilled in working collaboratively with other healthcare professionals to provide patient care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Community Pharmacy Manager
Kazi Pharmacy
11.2022 - Current
- Promoted health education initiatives within the community, leading seminars on topics such as disease prevention and wellness programs.
- Managed financial aspects of the pharmacy, including budgeting, expense tracking, and revenue generation.
- Coordinated efficient work schedules for all employees, optimizing productivity while minimizing labor costs.
- Enhanced patient satisfaction by providing personalized pharmaceutical care and counseling.
- Developed strong relationships with patients, establishing trust through open communication and expert advice.
- Mentored pharmacy staff, fostering a supportive and cohesive team environment.
Pharmacy Technician
Rafi Pharmacy
01.2017 - 01.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Education
Islamic Studies
Islamic University
Kushtia -Jhenaidhah , Bangladesh 01.2006
Skills
- Continuous Improvement Initiatives
- Pharmacotherapy Knowledge
- Disease Knowledge
- Heartsaver First Aid CPR AED (First Aid CPR AED)
- Pharmacology
- Patient Referrals
- FDA Drug Safety Guidelines
- Supply Management
- Valid State Pharmacy License
- Certified Pharmacy Technician
- Specialized Pharmacy Services
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Result through effectively helping with Task.
- Achieved Result by introducing Software for Type tasks.
Certification
- Certified pharmacy Technician in PCB act 1972.
- Computer application certificate in 2010
Languages
Bangla
Advanced (C1)
English
Advanced (C1)
Arabic
Upper intermediate (B2)
German
Intermediate (B1)
Chinese (Mandarin)
Beginner (A1)
Timeline
Community Pharmacy Manager
Kazi Pharmacy
11.2022 - Current
Pharmacy Technician
Rafi Pharmacy
01.2017 - 01.2022
Islamic Studies
Islamic University
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