Md. Shahinur Islam Shawn
Dhaka
Summary
Dedicated administrative professional with a strong foundation in human resources and logistics management. Expertise in optimizing vendor relationships and office operations, enhancing workplace efficiency and compliance. Proven ability to manage complex tasks, from recruitment to travel coordination, ensuring seamless organizational support.
Overview
11
11
years of professional experience
Work History
Administrative Associate
BRAC IT Services Limited
Dhaka, Bangladesh
09.2024 - Current
- Coordinated office refreshments and supplies for over 600 employees, ensuring a professional work environment.
- Managed logistics and fuel consumption of company vehicles, optimizing fuel usage through detailed tracking systems to reduce operational costs.
- Oversaw vendor relationships, ensuring compliance with quality standards and negotiating service terms that enhanced service delivery.
- Processed and audited monthly vendor invoices, maintaining accurate payment cycles and resolving discrepancies to ensure timely payments.
- Managed end-to-end coordination of official international travel, including ticketing and fare calculations.
- Facilitated visa applications and travel documentation, ensuring compliance with international regulations and timely approvals.
Assistant Manager
Global Insurance Limited
11.2022 - 08.2024
- Executed human resource and talent strategy, enhancing CV shortlisting, recruitment, retention, and succession planning.
- Participated in talent acquisition process, recruiting and interviewing qualified candidates to strengthen team capabilities.
- Administered sensitive tasks, including reasonable accommodations and termination investigations, ensuring compliance and support for employees.
- Oversaw employee disciplinary meetings to ensure compliance with organizational policies.
- Maintained accurate attendance records and monitored tardiness of employees.
- Prepared salary calculations and income tax statements for payroll processing.
- Managed procurement of office supplies to maintain operational efficiency.
Instructor
Megh 15 Jonokallyan Society
09.2017 - 12.2019
- Supported educational and nutritional needs for children in slums, improving quality of life.
- Collaborated on development of teaching and reading materials.
- Sought and secured donor funding for children's basic expenses, ensuring access to essential resources.
- Promoted cultural awareness through national and international music and art initiatives, enhancing community engagement.
Customer Service Manager
Grameenphone
02.2015 - 09.2015
- Delivered timely solutions to customer inquiries, enhancing customer satisfaction and retention.
- Collaborated with cross-functional teams to effectively promote product features, increasing customer awareness and engagement.
- Promoted product features through strategic communication efforts, driving customer interest and contributing to brand visibility.
- Developed strategies for product branding at the grassroots level.
Education
Masters of Social Science - Political Science
University of Dhaka
Dhaka 01-2017
Bachelor of Social Science - Political Science
University of Dhaka
01-2016
Higher Secondary Certificate - Science
Rangpur Cadet College
01-2010
Secondary School Certificate - Science
Rangpur Cadet College
01-2008
Skills
- MS Word
- MS Excel
- Bijoy 52
- Communication skills
- Documentation
- Negotiation
- Presentation
- Leadership
- Problem-solving skills
- Decision-making skills
- Adaptability
- Multitasking
- Active listening skills
- Teamwork
- Bookkeeping
- Interpersonal skills
- Critical thinking skills
NID
19924961112033703
References
- Md. Sohel Rana Siddique, VP & In charge (Admin), Global Insurance PLC, Cell: 01671322222, E-mail: sohelrana.gil@gmail.com
- Shahrier Khaled, First Assistant Vice President, United Commercial Bank Limited, Elephant Road Branch, Dhaka, +880 1755628125, shahrier83@ucb.com.bd
Languages
Native & English Fair in Writing, Reading & Speaking
Creative Skills
- Songwriter
- Vocalist
- Guitar Player
- Ukulele Player
- Composer
Administrative Skills
- Communication skills
- Documentation
- Negotiation
- Presentation
- Leadership
- Problem-solving skills
- Decision-making skills
- Adaptability
- Multitasking
- Active listening skills
- Teamwork
- Bookkeeping
- Interpersonal skills
- Critical thinking skills
Timeline
Administrative Associate
BRAC IT Services Limited
09.2024 - Current
Assistant Manager
Global Insurance Limited
11.2022 - 08.2024
Instructor
Megh 15 Jonokallyan Society
09.2017 - 12.2019
Customer Service Manager
Grameenphone
02.2015 - 09.2015
Masters of Social Science - Political Science
University of Dhaka
Bachelor of Social Science - Political Science
University of Dhaka
Higher Secondary Certificate - Science
Rangpur Cadet College
Secondary School Certificate - Science
Rangpur Cadet College