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Md. Shakhawat Hossain
Sales Manager
B-43, 1/24, Basabo, Dhaka
Summary
A highly diligent and diplomatic professional with over 03 years of international experience in client relations, complex documentation, and cross-cultural communication. Proven expertise in managing sensitive client issues, ensuring strict adherence to procedural guidelines, and handling confidential documentation with precision.
Overview
6
6
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Sales Manager
ALWAN ALJAWDA TRADING LLC
Dubai, UAE
05.2024 - 04.2025
- Developed and executed strategic sales plans that increased market penetration and enhanced customer engagement initiatives.
- Analyzed customer feedback and market trends to refine product offerings and improve overall sales performance.
- Alwanaljawda84@yahoo.com
Electronic Service Engineer
Zhejiang MAQI Sewing Machine Company Ltd
Uttara, Dhaka
11.2018 - 09.2022
- Liaised directly with clients to understand technical issues, provide clear explanation of repair processes, and deliver training on basic operational procedures.
- Conducted routine maintenance and troubleshooting on automated systems, ensuring optimal performance and reliability in manufacturing processes.
- Maqiservicebd@gmail.com
Education
Bachelor of Science - Electrical and Electronic Engineering
Daffodil International University
Savar, Dhaka, Bangladesh11-2018
Higher Secondary Certificate - Science group
B.C.I.C College
Mirpur-01, Dhaka-121608-2013
Secondary School Certificate - Science group
Mirpur Government High School
Mirpur-01, Dhaka-121605-2011
Skills
Technical support
Client communication
Problem resolution
Software diagnostics
Troubleshooting
Automated systems
Certification
General Electronics (January 2018-Jun 2018). Bangladesh Technical Education Board. SL No: 3262874. Registration No: 3000089694.
Co-Curricular activities
* Founder of Swarnakar Society welfare foundation. society.swf@gmail.com
* Member of Bishwo Shahitto Kendro, Member ID: 19691
References
Mr. Md. Dara Abdus Satter. Associate Professor & Head, Department of E.E.E, Daffodil International University abdussatter@daffodilvarsity.edu.bd, +8801716795779, +8801847140115,
Software
Timeline
Sales Manager
ALWAN ALJAWDA TRADING LLC
05.2024 - 04.2025
Electronic Service Engineer
Zhejiang MAQI Sewing Machine Company Ltd
11.2018 - 09.2022
Bachelor of Science - Electrical and Electronic Engineering
Daffodil International University
Higher Secondary Certificate - Science group
B.C.I.C College
Secondary School Certificate - Science group
Mirpur Government High School