Md Shohag
Dhaka
Summary
Dedicated and ambitious professional with over 6 years of diverse experience across multiple sectors, showcasing a logical mindset and a practical approach to problem-solving. Committed to project completion and eager to learn and adapt in dynamic environments. Passionate about overcoming challenges and contributing to organizational success through continuous improvement and innovation. Proactive team player focused on fostering collaboration and achieving collective goals.
Overview
6
6
years of professional experience
5
5
Languages
Work History
Sales Associate
Sara Lifestyle LTD
10.2019 - 01.2022
- Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
- Operating cash registers, managing financial transactions, and balancing drawers.
- Achieving established goals.
- Directing customers to merchandise within the store.
- Increasing in-store sales.
- Superior product knowledge.
- Maintaining an orderly appearance throughout the sales floor.
- Introducing promotions and opportunities to customers.
- Cross-selling products to increase purchase amounts.
Office assistant
H&M
08.2017 - 08.2019
- Mailing and filing correspondence
- Placing orders, and answering calls.
- Sorts and distributes incoming mail.
- Arranges meetings by reserving rooms and managing refreshments.
Cleaning Supervisor
Clean & Care
03.2016 - 06.2017
- Establishment of cleaning standards and procedures for workers and ensure adherence to these standards and procedures
- Coaching and developing employees (cleaners)
- Scheduling and assigning specific duties/roles to cleaners and also ensuring that they are carried out expertly
- Inspection of cleaning equipment on a regular basis so as to know when they are worn-out and also request for replacement
- Controlling and monitoring the usage of cleaning materials so as to avoid or minimize waste and/or misuse
- Providing any form of required assistance to cleaners while they carry out their duties.
- Dusting, sweeping, vacuuming, mopping.
- Carry out deep cleaning and detailed cleaning tasks.
- Notify management of deficiencies or repairs required.
- Stock and maintain supply rooms.
Education
B.A (Hon's) - English
10.2025
Website: https://www.fiu.edu.bd/
HSC -
01-2023
SSC - undefined
01.2018
Skills
Microsoft Word
Interests
Learning new language, Traveling, Reading, Cycling
Timeline
Sales Associate - Sara Lifestyle LTD
10.2019 - 01.2022
Office assistant - H&M
08.2017 - 08.2019
Cleaning Supervisor - Clean & Care
03.2016 - 06.2017
Badda Alatunnessa Higher Secondary School - SSC,
FAREAST INTERNATIONAL UNIVERSITY - B.A (Hon's), English
AKM Rahmatullah University College - HSC,