Summary
Overview
Work History
Education
Skills
Certification
Languages
Websites
Timeline
Generic
Md Abdul Barek Saju

Md Abdul Barek Saju

Sylhet

Summary

Dynamic professional with a proven track record at Aroma Indian Kitchen LLC, excelling in operations management and customer service. Skilled in financial reporting and budget assistance, I effectively enhanced revenue while fostering a high-performing team. My adaptability and strong policy enforcement ensure compliance and operational excellence in fast-paced environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Manager's Assistant

Aroma Indian Kitchen LLC
Los Angeles, United State Of America
04.2024 - 12.2024

1. Operations Management
• Overseeing daily restaurant activities to ensure smooth operations.
• Ensuring compliance with food safety, health, and labor laws.
• Coordinating with vendors for inventory, supplies, and ingredient procurement.
• Managing POS (Point of Sale) systems and monitoring transactions.

2. Staff Supervision & Training
• Supervising kitchen and service staff to maintain efficiency.
• Assisting in hiring, training, and scheduling employees.
• Ensuring staff follows restaurant policies and maintains hygiene standards.

3. Customer Service & Guest Experience
• Addressing customer concerns, resolving complaints, and ensuring high satisfaction.
• Monitoring food quality and service speed.
• Managing reservations, takeout, and delivery services.

4. Financial & Administrative Tasks
• Assisting with budgeting, payroll, and financial reports.
• Monitoring daily sales, expenses, and cash flow.
• Implementing strategies to increase revenue and profitability.

5. Marketing & Promotions
• Assisting in promotional campaigns, special offers, and event planning.
• Managing online reviews, social media presence, and customer feedback.
• Collaborating with food delivery platforms like Uber Eats, DoorDash, etc.

6. Compliance & Legal Matters
• Ensuring compliance with food safety regulations (FDA, OSHA, local health codes).
• Handling licensing, permits, and tax-related documentation.

7. Collaboration with the Head Chef & Management
• Coordinating with chefs to ensure timely food preparation.
• Developing new menu ideas and improving customer offerings.
• Reporting to the General Manager or Owner with performance updates.

Case Manager

Md Shamsul Islam And associates
Sylhet, Bangladesh
05.2018 - 03.2022

1. Case Management & Documentation
• Organizing and maintaining case files, legal documents, and client records.
• Ensuring all case-related paperwork is complete, accurate, and filed on time.
• Managing deadlines, court dates, and compliance with legal procedures.

2. Client Communication & Support
• Serving as the primary point of contact for clients, updating them on case progress.
• Gathering necessary documents and information from clients.
Ensuring client confidentiality and addressing their concerns.

3. Lawyer Support
• Assisting attorneys with case research, drafting correspondence, and preparing legal documents.
• Scheduling client meetings, depositions, and court appearances.
• Coordinating with external parties such as witnesses, medical professionals, or expert consultants.

4. Court Filings & Compliance
• Preparing and filing legal documents with courts or administrative agencies.
• Ensuring compliance with legal procedures, filing deadlines, and jurisdictional requirements.
• Tracking court schedules and managing case-related logistics.

5. Financial & Billing Assistance
• Assisting with case-related billing, invoicing, and expense tracking.
• Coordinating with clients regarding payment plans or outstanding balances.
• Ensuring financial records are accurately maintained.

6. Research & Legal Support
• Conducting basic legal research for case preparation.
• Gathering evidence, medical records, police reports, or other supporting materials.
• Summarizing case details for attorneys and drafting reports.

7. Case Strategy & Coordination
• Collaborating with attorneys to develop case strategies.
• Monitoring case progress and identifying potential delays or issues.
Ensuring cases move forward efficiently by coordinating among different stakeholders.

Education

MBA - Management Information Systems

International American University
3440 Wilshire Blvd STE 1000, Los Angeles, CA 90010
01-2024

Bachelor of Laws - Law

North East University Bangladesh,Sylhet
VVR6+29P, Sheikhghat - Kazirbazar Rd, Sylhet 3100
01-2018

Skills

  • Sales monitoring
  • Recruiting and interviewing
  • Budget assistance
  • Financial reporting
  • Customer service
  • Adaptability and flexibility
  • Policy enforcement
  • Cost control
  • Scheduling and planning

Certification

Member of Congress United State Of America

Languages

Bengali
First Language
Bengali
Proficient (C2)
C2
English
Advanced (C1)
C1

Timeline

Manager's Assistant

Aroma Indian Kitchen LLC
04.2024 - 12.2024

Case Manager

Md Shamsul Islam And associates
05.2018 - 03.2022

MBA - Management Information Systems

International American University

Bachelor of Laws - Law

North East University Bangladesh,Sylhet
Md Abdul Barek Saju