Summary
Overview
Work History
Education
Skills
Timeline
Generic
Md. Abdur Rahim

Md. Abdur Rahim

It Technician
Khulna,27

Summary

I can provide technical solutions for all computer hardware, software, and network-related issues such as FTTH, FTTx, G-PON, X-DSL, OLT, ONT, DHCP, DYNAMIC, and PPPoE.

I am capable of installing, configuring, and updating necessary software applications.

I have 7 to 8 years of hands-on experience working with network infrastructure, including both Wi-Fi and LAN.

I can resolve network connectivity issues and also work with Ethernet cables, telephone cables, fiber optic cables, operate fiber optic machines, and perform fiber optic cable splicing and related tasks.

I can handle installation, configuration, and updating of required hardware and software applications for academic and administrative use, including tasks involving MikroTik, hubs, switches, media converters, as well as usage and operations of RJ-11, RJ-11-w, RJ-14, RJ-45, RJ-48, and RJ-61 connectors.

I can maintain inventory records of IT assets such as computers and networking devices.

I can upgrade, replace, and troubleshoot old hardware components.

I am capable of performing all tasks related to CCTV installation and IP camera maintenance (DVR/NVR).

Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues.

Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures.

Overview

4
4
years of professional experience

Work History

IT Technician

Bangladesh Telecommunication Limited Company (BTCL).
02.2022 - Current
  • Configured systems according to prescribed software and hardware frameworks.
  • Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
  • Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
  • Installed and configured operating systems and applications.
  • Installed, configured and maintained computer systems and network connections.
  • Configured and tested new software and hardware.
  • Configured hardware, devices, and software to set up work stations for employees.

Education

Associate of Science - Diploma In Computer Science

Pure IT & Technical Training Institute
Jatrabari, Dhaka, Bangladesh
04.2001 -

Associate of Arts - HSC

Ahsanullah College
Khulna, Bangladesh
04.2001 -

Associate of Science - SSC

Maheswaripur High School
Koyra, Khulna
04.2001 -

High School Diploma -

Pure It & Technical Training Institute
Jatrabari, Dhaka, Bangladesh
04.2001 -

Skills

Desktop technical support

Timeline

IT Technician

Bangladesh Telecommunication Limited Company (BTCL).
02.2022 - Current

Associate of Science - Diploma In Computer Science

Pure IT & Technical Training Institute
04.2001 -

Associate of Arts - HSC

Ahsanullah College
04.2001 -

Associate of Science - SSC

Maheswaripur High School
04.2001 -

High School Diploma -

Pure It & Technical Training Institute
04.2001 -
Md. Abdur RahimIt Technician