Theory IT Solutions
MD Abdus Salam Babu
Senior Officer
Dinajpur,Dinajpur
Summary
Dynamic Relationship Officer with proven success at IPDC Finance PLC, excelling in client engagement and strategic planning. Leveraged financial acumen and persuasive negotiation skills to consistently exceed sales targets. Cultivated strong customer relationships, enhancing loyalty and driving business development through innovative solutions and effective team leadership.
Overview
2026
2026
years of professional experience
1
1
Certification
1
1
Language
Work History
Relationship Officer
IPDC Finance PLC
- Directed work of Type employees, monitoring quality, compliance and productivity.
- Championed data-driven decision-making processes to optimize results and inform strategic planning efforts.
- Streamlined operations by identifying inefficiencies and implementing targeted solutions for improvement.
- Consistently surpassed sales targets through a combination of relationship-building techniques, product knowledge expertise, and persuasive negotiation skills.
Relationship Officer
Dutch Bangla Bank
Senior Officer
Phoenix Finance and Investment Ltd
06.2024 - Current
- Cultivated strong client relationships to enhance customer loyalty.
- Implemented strategic enhancements to boost productivity and cut operational expenses.
- Secured favorable vendor terms through contract negotiation.
- Guided junior team members to enhance their skills and contribute to team success.
Relationship Officer
IPDC Finance PLC
01.2023 - 04.2025
- Worked with stakeholders to outline project scope, objectives, and deliverables.
- Ensured client satisfaction by comprehending needs and offering customized solutions.
- Streamlined supply chain operations by analyzing workflows and addressing inefficiencies.
- Increased team efficiency by streamlining communication and implementing new project management strategies.
Education
Master Of Commerce - Accounting
Habibullha Bahar College
DhakaBachelor Of Business Studies - Accounting
National University
Dhaka07.2013
H S C - Commerce
Manmothpur Ideal Degree College
Dinajpur 07.2010
S.S.C - Science
Sukhipir De-Mukhi High School
Dinajpur 05.2006
Skills
Financial acumen
Creativity and innovation
Persuasion techniques
Cross-cultural sensitivity
Assertiveness
Marketing
Customer relationships
Relationship building
Relationship management
Excellent communication
Banking
Customer service
Loans
Time management
Client relationships
Team leadership
Relationship building and management
Customer relationship management
Analytical problem solving
Business development
New business generation
Strategic planning
Solution management
CRM tracking
Risk management
Client engagement
Service support
Public speaking
Financial services
Financial planning processes
Account management
Credit history review
Cash handling
Computer skills
Team building
Microsoft office
Software
Certification
Software Accounting
Interests
Throye IT Institute
Timeline
Senior Officer
Phoenix Finance and Investment Ltd
06.2024 - Current
Relationship Officer
IPDC Finance PLC
01.2023 - 04.2025
Software Accounting
01-2016
Relationship Officer
IPDC Finance PLC
Relationship Officer
Dutch Bangla Bank
Master Of Commerce - Accounting
Habibullha Bahar College
Bachelor Of Business Studies - Accounting
National University
H S C - Commerce
Manmothpur Ideal Degree College
S.S.C - Science
Sukhipir De-Mukhi High School