Md. Abrar Shariyar Haque
Rampura,Bangladesh
Summary
I secure a challenging position in a reputable organization to expand my learning's, knowledge, and skills. I am Professional travel agency delivering faultless service across telephone, email and in-person bookings. Multitasks well to manage reservation duties within target timeframes. Friendly and enthusiastic for increased customer satisfaction. Knowledgeable tourism skilled in curating unforgettable holiday experiences. History partnering with customers to establish exact needs and exceed expectations. I demonstrated excellent planning and organisation abilities for smooth-running travel plans.
Overview
3
3
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work History
Internship
Meghna Cement
Dhaka
08.2021 - 12.2024
- Communicated ideas and information clearly and concisely, both verbally and in writing
- Fostered culture of professional conduct within small to medium-sized teams.
- Worked productively with team members to achieve common goals.
- Identified and resolved issues using critical thinking and problem-solving skills.
Tour & booking manager
Anytime Travels
Dhaka, Bangladesh
03.2023 - 02.2024
- Identified potential selling opportunities within booking process
- Trained and mentored junior travel agent in customer service best practices.
- Upsold guest experiences to maximise average booking value.
- Processed payments and online bookings with zero error.
- Promoted seasonal travel offers and upsold additional tours and experiences.
- Prepared monthly bank reconciliations with 100% accuracy.
Education
Bachelor of Business Administration (BBA) - Accounting
Independent University Bangladesh
Dhaka 09.2017 - 01.2022
Higher Secondary Certificate (HSC) - Business Studies
Dhaka City College
Dhaka 03.2014 - 03.2016
Secondary School Certificate (SSC) - Business Studies
National Ideal School
Dhaka 01.2012 - 01.2014
Skills
- Skilled in MS Office
- Skilled in Google Search Engine
- Communication skills
- Social media marketing
- Accounting
- Public relations
- Event Management
Personal Information
- Father's Name: Md. Monsorul Haque
- Mother's Name: Aklima Rahman
- Blood Group: O+
- Date of birth: 12/09/1998
- Nationality: Bangladeshi
- Religion: Islam
Custom
- Travelling
- Photography
- ICT
- Riding Bike
Certification
- I have driving license of bike and car
- I have life long blood donation certificate
Affiliations
- traveling
- riding bike
- driving car
Timeline
Tour & booking manager
Anytime Travels
03.2023 - 02.2024
Internship
Meghna Cement
08.2021 - 12.2024
Bachelor of Business Administration (BBA) - Accounting
Independent University Bangladesh
09.2017 - 01.2022
Higher Secondary Certificate (HSC) - Business Studies
Dhaka City College
03.2014 - 03.2016
Secondary School Certificate (SSC) - Business Studies
National Ideal School
01.2012 - 01.2014
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