MD Abul Hossain
117, MacDonald Road, Bardia, NSW,54
Summary
Proven track record in enhancing customer dining experiences at Star Hotel & Restaurant, adept in cleanliness and hygiene, and exceptional at customer service. Innovated in food packaging at Akij Food & Beverage, contributing to sustainability. Excelled in high-pressure environments, significantly reducing order inaccuracies and elevating guest satisfaction.
Knowledgeable [Desired Position] with solid background in restaurant industry. Adept at providing exceptional customer service and contributing to positive dining experience. Demonstrated abilities in multitasking and maintaining high standards of cleanliness and food safety.
Overview
9
9
years of professional experience
Work History
Restaurant Worker
Star Hotel & Restaurant
01.2020 - 04.2024
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
- Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
- Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
Food Packaging
Akij Food & Beverage
01.2015 - 05.2019
- Prepared food packaging boxes by folding and taping.
- Designed innovative food packaging solutions to extend shelf life and maintain freshness.
- Supported the implementation of sustainable practices within the workplace, reducing environmental impact from food packaging operations.
Education
BBA -
Habibillah Bahar University College
Dhaka, Bangladesh12-1993
Higher Secondary Certificate - Business Studies
Dhaka College
12-1989
Senior School Certificate - Business Studies
East Bengal School
Dhaka, Bangladesh12-1987
Skills
- Cleanliness and hygiene
- Cash handling proficiency
- Food safety
- Order taking accuracy
- Table setting expertise
- Customer service
- Food safety understanding
- Sanitation standards compliance
Timeline
Restaurant Worker
Star Hotel & Restaurant
01.2020 - 04.2024
Food Packaging
Akij Food & Beverage
01.2015 - 05.2019
BBA -
Habibillah Bahar University College
Higher Secondary Certificate - Business Studies
Dhaka College
Senior School Certificate - Business Studies
East Bengal School
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