MD. AHSAN HABIB

• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.
• Developed and maintained relationships with customers and suppliers through account development.
• Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
• Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
• Reduced operational costs through comprehensive process improvement initiatives and resource management.
• Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
• Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
• Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
• Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
• Oversaw inventory management, optimizing stock levels, and reducing waste.
• Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
• Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
• Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
• Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Identified and communicated customer needs to supply chain capacity and quality teams.
• Leveraged data and analytics to make informed decisions and drive business improvements.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Streamlined and monitored quality programs to alleviate overdue compliance activities.
• Launched quality assurance practices for each phase of development
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Developed comprehensive risk management plan, minimizing potential disruptions to business operations.

• Promoted experiential learning opportunities such as internships, service-learning projects, and study abroad experiences for students across disciplines.
• Fostered partnerships with local businesses providing internships job shadowing experiences preparing students real-world success.
• Cultivated partnerships with local esthetics businesses to secure internships and job placement opportunities for students.
• Mentored seminary students through internships, offering guidance and support as they pursued their own vocational paths.

3.33 (Out of scale 4)

• Board: Jessore
• 3.36 (Out of scale 5)

• Board: Jessore
• 3.81 (Out of scale 5)