Md Ali Zawad
PMP | MBA | Project Management | Product Management
158, Road-8, Block-D, Bashundhara R/A, Dhaka
Summary
A PMI-certified Project Management Professional (PMP) with an MBA and 5 years of experience, primarily in the ICT industry. Skilled in managing large-scale projects across various industries, including ERP systems, ICT solutions, and business operations. Expertise in delivering customer-centric solutions, managing cross-functional teams, and aligning technology innovations with business goals. Adept at driving project success, ensuring seamless integrations, and fostering long-term partnerships.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Delivery Manager, ICT & Software Solutions
Axentec by Robi Axiata
01.2025 - Current
- Lead customer-centric ICT and software solution projects, ensuring alignment with business objectives and client needs.
- Develop project charters, scope baselines, and management plans for successful project execution.
- Engage stakeholders to align expectations and maintain strong partnerships.
- Manage cross-functional teams, budgets, and schedules to ensure timely delivery of solutions.
- Use agile methodologies to prioritize deliverables and ensure adaptive solutions.
- Mitigate risks and address issues to enhance operational efficiency, particularly in SAP integration.
- Provide transparent project updates and insights to stakeholders to ensure project success.
Solutions Manager, ICT Solutions
Axentec by Robi Axiata
01.2024 - 12.2024
- Played a key role in transitioning Robi’s EB Division to Axentec, novating over 200 customers and partners, ensuring all legal and operational dependencies were addressed.
- Onboarded new partners, aligning them with Axentec’s business objectives and solution portfolio.
- Led the implementation of a solution and billing platform integrated with SAP, automating financial operations and improving operational efficiency.
- Managed solution lifecycle, developed business cases, and collaborated with partners on enhancing offerings.
Solutions Manager, ICT Solutions
Robi Axiata PLC
09.2023 - 12.2023
- Managed a diverse portfolio of ICT solutions, including ERP software, SFA, MDM, location-based tracking, and licenses from Microsoft and Google.
- Developed business cases for new solutions, considering financial projections, market demand, and strategic fit.
- Led partner onboarding, evaluated potential partners, and collaborated to enhance offerings.
- Supported financial activities, including month-end revenue bookings and ensuring timely partner payments.
- Contributed to legal activities by reviewing and updating contracts with partners and customers.
Business Operations Manager
SELISE Digital Platforms
01.2023 - 09.2023
- Managed a €1 million+ ERP project for a Swiss pharmaceutical company, ensuring requirements for 17 branches across Europe were incorporated.
- Conducted product demos, gathered detailed requirements, and managed stakeholders across Switzerland, Hungary, Czech Republic, and Slovenia.
- Continued to manage the €600,000 ERP project for the Swiss security company, overseeing the final phases and ensuring alignment with client expectations.
- Assisted with maintaining BU margins, forecasting, invoicing, and collaborating with management on operational and administrative issues.
Sr. Business Analyst
SELISE Digital Platforms
10.2021 - 12.2022
- Managed a €600,000 customized ERP project for a Swiss security company, successfully delivering an MVP and aligning it with client expectations.
- Supervised ERP platform development, led cross-functional teams, and designed user-friendly ERP solutions.
- Conducted R&D for Bangladeshi and Swiss markets, created client presentations, and provided periodic development status reports.
Business Analyst
SELISE Digital Platforms
01.2021 - 09.2021
- Led a kiosk software project for a food and beverage company in Switzerland, enabling Swiss airport customers to order from kiosks and reducing wait times.
- Led a cross-functional team, conducted business process analysis, documentation, and cost estimation for client pitches.
- Delivered client presentations and acquired customers from various EU industries.
Assistant Planner
Analyzen
01.2020 - 12.2020
- Developed digital marketing strategies for clients, assisting with content planning and media planning.
- Ideated online posts and assisted in client pitches.
Creative Strategist, Content
Beatnik Digital
05.2019 - 09.2019
- Developed and executed content strategies for clients, focusing on social media content, copywriting, and promotional A/V content.
- Created digital content plans for clients and new client pitches.
Digital Content Intern
Telenor Health
06.2017 - 07.2018
- Created and executed social media campaigns, developed promotional A/V content, and managed website backlogs.
- Assisted with logistical management of campaign rewards and content creation.
Education
MBA - Marketing | CGPA 3.35 | Major CGPA 3.68
North South University
Dhaka, Bangladesh 04.2001 -
BBA - Marketing | CGPA 3.43 | Major CGPA 3.68
North South University
Dhaka, Bangladesh 04.2001 -
A-Levels
Sunnydale
Dhaka, Bangladesh01-2014
O-Levels
Sunnydale
Dhaka, Bangladesh01-2012
Skills
- Product Management: Roadmap development, lifecycle management, stakeholder engagement, feature prioritization
- Project Management: Agile methodologies, cross-functional team management, risk mitigation, budget/schedule oversight
- Data-Driven Decision Making: Analytics tools (Mixpanel), A/B testing, user feedback analysis
- Technical Solutions: ERP solutions, SAP integration, ICT solution delivery
- Stakeholder Management: Partner onboarding, contract negotiation, client relationship management
- Business Analysis: Requirements gathering, user stories, process optimization
Certification
Project Management Professional (PMP) | Credential ID 3985179
Timeline
Delivery Manager, ICT & Software Solutions
Axentec by Robi Axiata
01.2025 - Current
Project Management Professional (PMP) | Credential ID 3985179
12-2024
Solutions Manager, ICT Solutions
Axentec by Robi Axiata
01.2024 - 12.2024
Solutions Manager, ICT Solutions
Robi Axiata PLC
09.2023 - 12.2023
Business Operations Manager
SELISE Digital Platforms
01.2023 - 09.2023
Sr. Business Analyst
SELISE Digital Platforms
10.2021 - 12.2022
Business Analyst
SELISE Digital Platforms
01.2021 - 09.2021
Assistant Planner
Analyzen
01.2020 - 12.2020
Creative Strategist, Content
Beatnik Digital
05.2019 - 09.2019
Digital Content Intern
Telenor Health
06.2017 - 07.2018
MBA - Marketing | CGPA 3.35 | Major CGPA 3.68
North South University
04.2001 -
BBA - Marketing | CGPA 3.43 | Major CGPA 3.68
North South University
04.2001 -
A-Levels
Sunnydale
O-Levels
Sunnydale
Similar Profiles
ASHIB MAHMUDASHIB MAHMUD
Manager, Airtel Business Unit at Robi Axiata LimitedManager, Airtel Business Unit at Robi Axiata Limited
Fatema Tuz ZohraFatema Tuz Zohra
Manager, Robi Internet ATL at Robi Axiata LimitedManager, Robi Internet ATL at Robi Axiata Limited
Maksudul Karim ChowdhuryMaksudul Karim Chowdhury
Sales Officer at Robi AxiataSales Officer at Robi Axiata