Md Ali Arifur Rahman

• Investigate suspicious activities, monitor high-risk accounts, and detect financial crime risks using advanced tools.
• Prepare SARs and ensure compliance with AML/CTF regulations through timely risk assessments and reporting.
• Conduct enhanced due diligence (EDD) and maintain accurate KYC/CDD records for high-risk clients.
• Collaborate with internal teams and regulators, enhancing AML policies and compliance processes.
• Train staff on AML practices, maintain confidentiality, and uphold ethical standards in all operations.

• Ensure regulatory compliance by developing policies, conducting audits, and aligning with Bangladesh Bank and global standards.
• Lead risk assessments, implement fraud prevention controls, and mitigate operational and compliance risks.
• Enhance staff expertise through training on AML, KYC, and quality standards, fostering a compliance-first culture.
• Resolve customer complaints, optimize processes, and improve service quality for better operational efficiency.
• Act as regulatory liaison, manage updates, and prepare compliance reports for senior management and audits.

• Implement AML/CTF policies, ensuring compliance with Bangladesh Bank guidelines and regulatory updates.
• Oversee KYC processes, conduct EDD for high-risk customers, and maintain accurate, verified records.
• Monitor transactions, report suspicious activity (STR/CTR) to BFIU, and mitigate AML/CTF risks.
• Train staff on AML/CTF compliance, fostering awareness and a compliance-driven culture.
• Conduct risk assessments, support audits, and collaborate with CAMLCO and law enforcement as needed.

• Manage account operations, transaction monitoring, and ensure compliance with KYC, AML, and regulatory standards.
• Lead customer service teams, resolve issues, and build strong client relationships for enhanced satisfaction.
• Supervise staff, conduct training, and drive performance to meet banking and compliance goals.
• Promote bank products, identify cross-selling opportunities, and achieve branch sales targets.
• Oversee risk management, audit compliance, and optimize branch operations for efficiency and integrity.

• Build strong client relationships, resolve issues promptly, and deliver exceptional customer experiences through effective communication and problem-solving.
• Leverage financial product knowledge to promote suitable solutions ethically, ensuring alignment with customer needs and regulatory standards.
• Ensure compliance with banking regulations, AML protocols, and privacy laws, safeguarding customer information and maintaining trust.
• Collaborate across teams, mentor new employees, and contribute to streamlined services, showcasing leadership and teamwork.
• Proactively address challenges with critical thinking and adaptability, demonstrating resourcefulness in dynamic environments.

Teaching, preparing lesson plan, students’ evaluation and reporting.

• Marketing of City Bank American Express Credit card to different customer segments.