Md ANWARUL HAQUE
SEO
Sylhet
Summary
Seasoned banking professional with 20+ years of experience in branch operations, credit administration, risk management, and compliance. Proven ability to lead teams, enhance customer satisfaction, and streamline operational processes. Seeking an opportunity in a global banking institution.
Overview
13
13
years of professional experience
8
8
years of post-secondary education
2
2
Certifications
Work History
Senior Executiv Officer (Customer Service Manager)
Prime Bank Ltd
03.2024 - Current
Compliance Specialist
MD. ANNARUL HAQUE
- Experienced Banking Professional | Branch Management | Credit
Lead
Beani Bazar
01.2021 - Current
- Branch operations ensuring compliance with internal policies and regulatory guidelines
- Oversee credit administration, loan processing, and documentation for SME and retail clients
- Maintain internal customer service excellence, security measures, and branch bookkeeping
- Actively contribute to the Credit Committee, assisting in credit risk assessment.
Executive Officer
CSM
06.2018 - 01.2021
- Managed branch operations, compliance, and client portfolio of 500+ clients
- Ensured regulatory compliance and achieved consistent branch audit ratings
- Enhanced client satisfaction through personalized service and efficient operations.
Executive Officer & Managerial Officer
Biswanath Branch
01.2015 - 06.2018
- Supervised cash management, branch operations, and internal audits
- Streamlined loan documentation process, reducing loan approval time by 20%
- Provided leadership and coaching to branch staff.
Executive Officer
Amberkhana
11.2011 - 01.2015
- Managed LC operations and export performance registers
- Ensured compliance with credit policies and proper loan documentation.
Education
M.Sc - Statistics
Bangladesh National University
01.1994 - 01.1998
LLB - Bachelor of Laws
University of Chittagong
01.1994 - 01.1998
B.Sc - undefined
University of Chittagong
Skills
Branch & Operations Management
Certification
Diploma in NYDA
Timeline
Senior Executiv Officer (Customer Service Manager)
Prime Bank Ltd
03.2024 - Current
Lead
Beani Bazar
01.2021 - Current
Executive Officer
CSM
06.2018 - 01.2021
Executive Officer & Managerial Officer
Biswanath Branch
01.2015 - 06.2018
Executive Officer
Amberkhana
11.2011 - 01.2015
M.Sc - Statistics
Bangladesh National University
01.1994 - 01.1998
LLB - Bachelor of Laws
University of Chittagong
01.1994 - 01.1998
Compliance Specialist
MD. ANNARUL HAQUE
B.Sc - undefined
University of Chittagong
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