Md ANWARUL HAQUE
SEO
Sylhet
Summary
Seasoned banking professional with 20+ years of experience in branch operations, credit administration, risk management, and compliance. Proven ability to lead teams, enhance customer satisfaction, and streamline operational processes. Seeking an opportunity in a global banking institution.
Overview
13
13
years of professional experience
8
8
years of post-secondary education
2
2
Certifications
Work History
Senior Executiv Officer (Customer Service Manager)
Prime Bank Ltd
2024.03 - Current
Compliance Specialist
MD. ANNARUL HAQUE
- Experienced Banking Professional | Branch Management | Credit
Lead
Beani Bazar
2021.01 - Current
- Branch operations ensuring compliance with internal policies and regulatory guidelines
- Oversee credit administration, loan processing, and documentation for SME and retail clients
- Maintain internal customer service excellence, security measures, and branch bookkeeping
- Actively contribute to the Credit Committee, assisting in credit risk assessment.
Executive Officer
CSM
2018.06 - 2021.01
- Managed branch operations, compliance, and client portfolio of 500+ clients
- Ensured regulatory compliance and achieved consistent branch audit ratings
- Enhanced client satisfaction through personalized service and efficient operations.
Executive Officer & Managerial Officer
Biswanath Branch
2015.01 - 2018.06
- Supervised cash management, branch operations, and internal audits
- Streamlined loan documentation process, reducing loan approval time by 20%
- Provided leadership and coaching to branch staff.
Executive Officer
Amberkhana
2011.11 - 2015.01
- Managed LC operations and export performance registers
- Ensured compliance with credit policies and proper loan documentation.
Education
M.Sc - Statistics
Bangladesh National University
1994.01 - 1998.01
LLB - Bachelor of Laws
University of Chittagong
1994.01 - 1998.01
B.Sc - undefined
University of Chittagong
Skills
Branch & Operations Management
Credit Administration & Documentation
Regulatory Compliance & Risk Management
Financial Reporting & Analysis
Customer Relationship Management (CRM)
Certification
Diploma in NYDA
Timeline
Senior Executiv Officer (Customer Service Manager)
Prime Bank Ltd
2024.03 - Current
Lead
Beani Bazar
2021.01 - Current
Executive Officer
CSM
2018.06 - 2021.01
Executive Officer & Managerial Officer
Biswanath Branch
2015.01 - 2018.06
Executive Officer
Amberkhana
2011.11 - 2015.01
M.Sc - Statistics
Bangladesh National University
1994.01 - 1998.01
LLB - Bachelor of Laws
University of Chittagong
1994.01 - 1998.01
Compliance Specialist
MD. ANNARUL HAQUE
B.Sc - undefined
University of Chittagong