SAP S4 HANNA
Md. Ariful Islam
Quality Control & Assurance Professionals
Nikunja-2, Khilkhet, Dhaka-1229,Bangladesh
Summary
Proven leader in QC & QA with extensive experience at Begrer Fosroc Limited, enhancing product quality and compliance. Expertise in product segments like different kind of Paints, Concrete Admixtures, Protective Coatings, Concrete Repairs, Waterproofing, Joint Sealants, Industrial Floorings, Grout & Anchors and Cement Grinding Aids. Expert in customer complaint management and technical proficiency, leading to significant process improvements. Skilled in fostering teamwork and collaboration, demonstrated through successful training programs. Excelled in documentation and reporting, ensuring high standards of safety and operational excellence.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work History
Assistant Manager- QC & QA
Berger Fosroc Limited
02.2022 - Current
- Supervised day-to-day operations in Lab & Shop Floor to meet performance, quality and service expectations.
- New Product development, product modifications, lead to quality control & assurance process & manufacturing process standardization.
- Manage the process of handling and resolving complaints, overseeing the organization of files and folders related to product complaints and ensuring all necessary information is captured systematically.
- Regularly monitor factory activities, working in collaboration with site support technicians and engineers to ensure compliance to required manufacturing processes and assigned preventative actions.
- Manage the generation of all FG, RM, PM specs, SOPs, SDS and GHS documentation, coordinating tasks with the designated technical support engineer, and providing necessary guidance and direction.
- Foster a culture of safety in line with the company's HSE policy, conducting regular safety walks in the laboratory, and addressing any concerns and violations with appropriate managers.
- Maintain comprehensive records of all investigative and technical work undertaken, ensuring traceability for all involved.
- Deliver training to site support technicians, engineers, and the designated technical support engineer to enhance their skills and knowledge for effective performance, particularly in the area of complaint investigations.
- Facilitate the development and implementation of necessary changes to processes or procedures in response to complaint investigations, ensuring these are communicated effectively to all relevant personnel, especially site support technicians and engineers.
- Conduct weekly safety walks in the lab, promptly addressing concerns and violations with the appropriate managers, and ensuring the overall adherence to safety policy.
Senior Officer- QC & QA
Pidilite Specialty Chemicals (BD) Pvt Ltd.
03.2021 - 02.2022
Officer- QC & QA
Asian Paints Bangladesh Ltd.
03.2018 - 03.2021
Officer- QA
Emami Bangladesh Ltd.
04.2016 - 03.2018
Education
Master of Science - Chemistry
National University
Dhaka, Bangladesh 01.2010 - 12.2011
Bachelor of Science - Chemistry
National University
Dhaka, Bangladesh 01.2007 - 12.2010
Skills
Product and service knowledge
Training and Development
Excellent Communication
Problem-solving abilities
Teamwork and Collaboration
Adaptability and Flexibility
Team Leadership
Documentation And Reporting
MS Office
Computer Skills
Customer Compliant Management
Product and service knowledge
Software
Navision
Microsoft Dynamics
Timeline
Assistant Manager- QC & QA
Berger Fosroc Limited
02.2022 - Current
Senior Officer- QC & QA
Pidilite Specialty Chemicals (BD) Pvt Ltd.
03.2021 - 02.2022
Officer- QC & QA
Asian Paints Bangladesh Ltd.
03.2018 - 03.2021
Officer- QA
Emami Bangladesh Ltd.
04.2016 - 03.2018
Master of Science - Chemistry
National University
01.2010 - 12.2011
Bachelor of Science - Chemistry
National University
01.2007 - 12.2010
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