Md Ashiqur Rahman Saymon
Summary
Driven Ticketing Executive with an era of experience managing ticketing and sales for broad variety of events and venues. Confers with clients to strategize on maximizing ticket sales, supporting sales and operations staff in meeting objectives. Effective team leader exceeding expectations in event attendance and customer satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Chief Operating Officer
Travelwave BD
01.2019 - Current
- Airlines ticketing & reservation: To create PNR, issuing tickets using GDS (Travelport/ Amadeus/Sabre/Galileo), fare calculation, PNR modification, refund process, itinerary cancellation of reservation.
- Provide fare quotation and competitive pricing to the customers.
- Create market opportunity, client hunting
- Meet up the monthly quarterly and yearly sales target
- Make invoice & maintaining ticketing and visa related accounts
- Manage corporate clients through emails and other ways of communication
- Organize customized package tour in various destination in the world
- Coordinate with visa, tour and ticketing department
- Others works which assigned by management
Senior Executive (Ticketing and Reservation)
Travel Pro TRS Ltd
01.2012 - 12.2018
- Airlines ticketing & reservation: To create PNR, issuing tickets using GDS (Travelport/ Amadeus/Sabre/Galileo), fare calculation, PNR modification, refund process, itinerary cancellation of reservation.
- Organized group tour package to domestic and international destinations
- Manage corporate clients through emails and other ways of communication
- Operated international event management in various destinations
- Others works which assigned by management
Education
Travel Agency & Tour Operation -
National Hotel & Tourism Training Institute
BPC Dhaka10.2011
Bachelor of Arts - English Literature
National University
Dhaka, Bangladesh12.2008
Skills
- Group Travel
- Itinerary Planning
- Documentation
- Service Promotion
- Corporate Travel
- Tour Package Creation
Languages
Bengali
Native language
English
Upper intermediate
B2
Hindi
Upper intermediate
B2
Certification
Completed Ticketing Fundamental course from Amadeus
Completed Basic course from Sabre/Abacus
Completed Ticketing Fundamental course from GALILEO/Travelport
Timeline
Chief Operating Officer
Travelwave BD
01.2019 - Current
Senior Executive (Ticketing and Reservation)
Travel Pro TRS Ltd
01.2012 - 12.2018
Travel Agency & Tour Operation -
National Hotel & Tourism Training Institute
Bachelor of Arts - English Literature
National University
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