Md.Ashraf Ashraf Uddin Sikder

• Developed high-performing teams by providing mentorship, guidance, and

opportunities for professional growth.

• Cultivated a positive work environment that fostered employee

engagement,

• increased retention rates, and boosted overall team morale.
• Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on business operations.
• Increased company revenue by streamlining processes and implementing cost-saving measures..

· Led operations across departments including Trade and Compliance

· Collaborated with executive leadership on strategic planning initiatives to

drive business growth.

· Cultivated high-performance culture within organization by setting clear

expectations for employees at all levels, providing regular feedback, and

recognizing achievement

· Oversaw operations and compliance across departments

· Motivated team members to achieve set business objectives

· Increased customer satisfaction by actively addressing concerns and ensuring

timely resolutions.

· Implemented risk assessment procedures to minimize potential disruptions

across all areas of operation.

.Ensured compliance with industry regulations and company policies,

mitigating potential risks

• Ensured compliance with regulatory standards
• Revised corporate policies and procedures to ensure compliance with evolving industry regulations, mitigating potential risks.
• Collaborated closely with various department heads on strategic planning initiatives to ensure alignment between corporate goals.

· Identified areas for improvement within the department, implementing

strategic initiatives to address gaps in performance or resources.

· Increased customer satisfaction levels by developing targeted strategies to

address client concerns effectively.

· Created and maintained a strong team culture that promoted high levels of

collaboration, employee satisfaction, and overall performance.

· Ensured high-quality client service in back-office operations

· Established long-term client relationships through consistent delivery of high-

quality products and services.

· Enhanced customer satisfaction by streamlining communication channels and

improving response times.

. Achieved company growth by implementing strategic marketing plans and

business development initiatives.