Md Ashraful Haque Babu
Flat 3B, House 68, Road 27, Gulshan 1, Dhaka
Summary
Network and technology leader with 22+ years of experience in network operations, incident management, and change management across on-premises and colocation environments. Led network service technology and security architecture initiatives, including network design and engineering for multinational banking environments. Managed regulatory audit and compliance readiness and delivered measurable service management outcomes. Delivered international network programs across 20+ countries.
Overview
1
1
Certification
26
26
years of professional experience
Work History
Sr Manager Group Network Delivery Team
Standard Chartered Bank
10.2024 - Current
- Working in Standard Chartered Bank (Head office) Full Time Permanent Employee as a new senior manager role in TA-NSA-Group Network Solution & delivery team under Global Network Team, Global Network Services, Technology & Architecture. Current Band: 6 & Bank Employee ID: 1193294
(New role effective from 8th Oct 2024 to till). I have altogether 20+ years of SCB experience (18+ as Permanent and 2 years as contractual).
- Collaborated across multiple country teams, Stakeholders & customers to meet delivery targets and agreed milestones.
- Maintained clean, safe working environments to eliminate accident risks.
- Delivered 20+ country MACD & Project work (Regulatory, Property driven, Country Driven, Local & Group) within the last 2 years
- Demonstrated consistent hard work and dedication to achieve results and improve at work.
- Met schedule using excellent planning, coordination & learned various skills as per Bank transformations.
- Prepared a range of written communications, High level design & Low level detail design documents, TID Preparations, TID Review and approvals, Physical & Logical diagrams and SRA handover reports.
- Developed team communications and information for meetings.
- Developed excellent working knowledge of industry trends and improvements in processes.
- Achieved work through Python automation & Various Automation tools and Automation processes.
- Created and implemented change management processes, ensuring proper documentation and approvals were followed.
Country Lead of Network, Team Lead, Senior Manager, BD Network Services, Information Technology Department
Standard Chartered Bank
04.2017 - 10.2024
- Worked in Standard Chartered Bank (Head office) Full Time Permanent Employee as a Country Lead of Network, Team Lead, Senior Manager, BD Network Services, Information Technology Department with Excellent Rating. Current Band: 6 & Bank People Wise ID: 1193294 www.sc.com (Promotion letter released for 2016, effective from 1st April 2017 to 7th Oct 2024). altogether 17+ years of SCB experience.
- Managed full Country Network & Voice Operations , Network Infra ,Incident management, Change management, complaints using calm, clear communication and structured problem-solving with zero high sev.
- Managed Audit - Local & Group - Zero findings
- Managed Projects - delivered within timeline (Local,Group & Regulatory)
- Managed & supported country Network part - Budget
- Extended support for Nepal & Srilanka Network Operations from my country team members
- Managed network infrastructure, including SDWAN, Routers, switches, LAN, WAN, Proxy and firewalls, to maintain operational efficiency and security.
- Monitored network performance indicators, diagnosing and resolving issues to minimise downtime.
- Collaborate effectively with IT support teams, enabling swift maintenance and repair for system faults.
- Provided technical guidance and support to staff, improving their understanding and use of network resources.
- Trained junior network manager, network engineers and IT staff, sharing knowledge and best practices for network management.
- Installed improved network solutions, increasing performance and eliminating recurring malfunctions.
- Diagnosed errors, failures and bottlenecks using software tools.
- Implemented network monitoring tools to proactively detect and address potential issues before impacting users.
- Analysed network traffic patterns to recommend improvements and optimise resource allocation.
- Offered technical knowledge and specialised skill set to troubleshoot critical network problems.
- Developed and maintained comprehensive documentation of network configurations, setups, and procedures for future reference.
- Customised and maintained firewalls and security devices to protect against external and internal threats.
- Coordinated with vendors and external support teams to resolve hardware and software issues promptly.
- Conducted regular security audits to identify vulnerabilities and applied necessary patches and updates.
- Configured and serviced software across diverse equipment, including routers, servers and Firewalls.
- Configured new and upgraded networks to meet internal requirements.
- Serviced and maintained networks, ensuring optimised performance and function to meet customer needs.
- Implemented and configured new hardware and software solutions to enhance network performance and reliability.
- Diagnosed hardware and software faults quickly and effectively for optimal network operations.
- Monitored system upgrades, which included patches, service packs, hot fixes and new configurations.
- Facilitated server migrations and upgrades swiftly and accurately, aiding smooth-running IT operations.
- Collaborated with IT team members on cross-functional projects to integrate network systems with other IT infrastructure.
- Provided professional, reliable desktop, laptop and server support, reducing operational downtime due to Network faults.
- Demonstrated outstanding troubleshooting and problem-solving abilities to deliver solutions for network issues.
- Used outstanding troubleshooting abilities to quickly diagnose and fix system and software issues.
- Participated in planning and implementing network expansions and upgrades to support organisational growth.
- Led the evaluation of new technology and tools for potential adoption to keep the network infrastructure modern and efficient.
- Coordinated with vendors and service providers to negotiate contracts that enhanced network performance.
- Managed a team of network professionals, fostering a culture of continuous improvement and innovation.
Manager Country Network
Standard Chartered Bank
10.2010 - 03.2017
- Worked in Standard Chartered Bank (Head office) Full Time Permanent Employee as a Manager, Network Services, Information Technology & Operations Department with Excellent Rating. Grade: 7 & Bank People Wise ID: 1193294 www.sc.com (1st October,2010 to 31st March 2017).
- Deliver various projects for business & regulatory
- Manages Network Operations
- Achieved service time and quality targets.
- Identified issues, analysed information and provided solutions to problems.
- Resolved customer queries and problems using effective communication and providing step-by-step solutions.
- Picked up additional tasks to aid team success.
- Demonstrated consistent hard work and dedication to achieve results and improve operations & delivered various Business / Regulator Projects.
Sr Technical Analyst then Sr Technical Specialist, Network Services, Global Technology & Operations Department
Standard Chartered Bank
08.2007 - 09.2010
- Worked in Standard Chartered Bank Full Time Permanent Employee as a Sr Technical Analyst then Sr Technical Specialist, Network Services, Global Technology & Operations Department. Grade: 8 (from 26th August, 2007 to 30th September 2010) as Grade 8 worked 3 years with SCB IT and got promoted as Grade 7 effective from 1st October 2010. www.sc.com
Contractual Staff Technical Analyst, Network Services, IT department on behalf of Thakral Information Systems Pvt. Ltd.
Standard Chartered Bank
03.2005 - 08.2007
- Supported operations, Worked as a core reource for American Express Bank integration Project & Head office relocation from Motijheel to Gulshan Project at Standard Chartered Bank (Head office) as a Contractual Staff Technical Analyst, Network Services, IT department on behalf of Thakral Information Systems Pvt. Ltd. With Excellent Rating. (10th March, 2005 to 25th August, 2007) as Contractual worked (NEW) 2+ Years with SCB IT www.thakral-bd.com
IT Administrator & Audit Executive
Sikder Group of Companies Ltd.
Dhaka, Bangladesh
02.2004 - 02.2005
- Worked as an IT Administrator & as an Audit Executive (both role) in Sikder Group of Companies Ltd. www.sikdergroup.com (2004-February, 2005) (Full Time)
IT System Support, Part time job - Volunteer
American International University-Bangladesh
01.2001 - 01.2003
- Provided technical support for IT Infra systems, User support, PC Build, Networking LAN & WAN build, Diff multiple Program organise, ID Card management etc at American International University-Bangladesh., Part time job - Volunteer at American International University-Bangladesh, IT Department. (Part time) www.aiub.edu
Education
Masters of Science - Telecommunication
University of Information Technology & Science (UITS)
Dhaka02-2009
B.Sc. Hons. - Computer Science
American International University Bangladesh (AIUB)
Dhaka01-2004
Higher Secondary School -
Adamjee Cantonment College
Dhaka01-1999
Diploma Course - Computer Science
Oxford Academy
Dhaka01-1997
Secondary School Certificate -
Khilgaon Govt. High School
Dhaka01-1997
Skills
- Network architecture
- Network security
- Network delivery
- IT governance
- Risk assessment
- Incident response
- Change management
- Vendor management
- Service management
- Strategic planning
- Project planning and coordination
- Quality Assurance
- Deadline management
- Cross functional leadership
- Stakeholder management
- Problem-solving
- Global connectivity
- Leadership
- Communication skills
Certification
- 2026
Python – Automation - WIP
Completed Certification course (renew CCNP)
Cisco Certified Specialist – Security Core valid till
Oct, 2029. Cisco ID : CSCO13265777
Completed Certification course on AWS Certified
Solutions Professional and passed Certification
exam and got certificate valid till 2029.
SRack - WIP
- 2025
CISM (Certified Information Security Manager) –
WIP
CCNP – Security core - WIP
Received Certificate of Participation 5 days
program for Microsoft Excel Mastering the basics
and the beyond from Standard Chartered Bank
CTOO & Head CMO.
SWAN – Cisco SDWAN & Aruba Central – from
Udemy
- 2023
Completed Certification course on AWS Exam: SAA-
C03 - AWS Certified Solutions Architect – Associate
and passed Certification exam and got certificate
on 26th October 2023 valid till Oct 26, 2026.
Candidate ID - AWS04003983 & Registration ID:
462423086. Validation ID: CW0FZTMK0BEQQ256.
AWS certified.
Completed Certification course on full CCNP Exam:
300-415 – Cisco Certified Specialist - Enterprise SD-
WAN Implementation and passed Certification
exam and got CCNP full certificate on 21st October
2023 valid till Oct 20, 2026. Cisco ID : CSCO13265777.
CCNP certified.
- 2022
Attended ISO 27001 ISMS Awareness Training on 19-20th Oct 2022
Certified Fortinet NSE 1 Course certification on 27th Sep 2022
- 2021
Information Security awareness ISO 27001:2013 – Udemy – 5th July 2021
Workshop: 24th June Applying Zero Trust Principles with Service Defined Perimeter
Azure Foundation one day training course completed from Axes Academy 21st June 2021
AWS Technical Essentials Two-day training course completed from Axes Academy 22nd-23rd June 2021
Completed Certification course on CCNP Exam: 350-401 - Implementing and Operating Cisco Enterprise Network Core Technologies and passed Certification exam and got certificate at 15th January 2021 valid till Jan 15, 2024. Cisco ID : CSCO13265777. Cisco Certified Specialist – Enterprise Core.
Python Essential 7th Feb & Python Automation Completed 5th Feb 2021
AWS security fundamental one day training 21st Jan 2021 from Axess Academy
AWS Technical essentials one day training 17th Feb 2021 from Axess Academy
- 2020
Certified Information Systems Security Professional (CISSP)
Attended 5 full days training course 14th Sep to 18th Sep'20 Access Academy Instructor : Mahesh Mohan Kumar from India.
- 2019
Attended Training session on Emerging Technologies- IoT and Edge Computing at 24th April,19
Attended Training session on Emerging Technologies (Artificial Intelligence) at 18th March,19
Attended Training session on Emerging Technologies (BlockChain) at 12th march 2019
- 2018
Attend Training at Bangladesh Institute of Bank management (BIBM) Central Bank requirement on 18 – 20 Nov 2018.
Attend Workshop on "Take Charge of Your Own Career through Goal Setting arranged by SCB Learning Academy on 6th Nov 2018.
Attend Workshop on "Stakeholder Management" arranged by SCB Learning academy on 15 Oct 2018
Attend Workshop on 'IT Operations of Banks' arranged by BIBM conducted by Executive Deputy Governor, Central Bank Bangladesh on 10 April 2018
Completed Certification course on Cisco Certified Network Associate Routing and Switching and passed Certification exam and got certificate at 2nd January 2018 valid till Jun 2, 2021. Cisco ID: CSCO13265777
- 2017
Attend Training on Cyber Security Awareness and prevention of IT Frauds course from 28th July to 29th July 2017 at ICT-Technology Assurance and Governance (ict-TAG) Ltd conducted by A.K.M Nazrul Haider President, ISACA and got Certificate.
- 2016
Attend Seminar on “Discover Sophos and Synchronized security – Time for a paradigm shift in IT Security” at Sonargaon Hotel 17th Nov 2016.
Attend Daylong Seminar on “Assure and Secure your Services in the Application Economy” at The Westin, Dhaka on 3rd November 2016 invited from CTO Forum President Tapan Kanti Sarkar & CA Technologies Country Director Animesh Sahay and Chief guest Mr Sham Sundar Sikder Secretary of Information n Communication Technology Ministry
Completed Certification course on Ethical Hacker V9. 5 days long course dated from 11th Oct to 15th 2016 and passed Certification exam and got certificate at 22nd October 2016
Attend Exclusive Session on Data Center & Network Security at Hotel Sarina Banani, Dhaka Dated at 30th May 2016
Attend Seminar titled on “Cyber Defence: Dont wait to be breached, know your risks!” at Bangladesh Institute of Bank Management, Mirpur, Dhaka Dated 7th May 2016
Attend Workshop on ‘Zero-day Attack & APT’ by Palo Alto Networks & MetroNet! at Pan Pacific Sonargaon Hotel,Dhaka on 24 April 2016
- 2015
Avaya Fabric Connect/ SPB Technical training
Three Days 9th to 11th December 2015 Training at Bangalore, India.
Essential Advanced Features of Excel-2010
Two Days 11th & 12th Sep 2015 Training at Leads Technology Limited.
- 2014
ISO 9001 Awareness Training
Training conducted from Singapore SCB Group Project SCB at 25th September,14
How to Handle Negotiations with Confidence
Training conducted from Learning & CB Academy SCB at 21st September 2014
- 2012
PMP - Project Management Course
Training on Be An Achiever (Effective Public Speaking) at 30th April 2012
- 2011
Training on annual compliance training session in Bangladesh Technology at 19th January 2011
ITIL Foundation course from Mantrust
An Introduction to Project Management
- 2010
Sharepoint End user - elearning
Excel & Power Point Advanced training program - 5 days
Workshop on Juniper at Aamra Networks - 1 day
Drive Performance with smart objectives - elearning
- 2008
Completed Training on Panduit Unified Physical Infrastructure
Local Country Program from Panduit, USA
Training on Country Induction Certification
Standard Chartered Bank
Websites, Portfolios, Profiles
https://www.linkedin.com/in/md-ashraful-haque-45640537
Interest:
Music, Singing, Travelling and Games
Personal Details:
- Father : Late Al-Haj Engr. Md. Nurul Haque BSc. (Calcutta, India), MIE (BUET, BD), Retd Chief Engineer WAPDA & Consultant in Different WAPDA Projects.
- Mother : Late Nurjahan Haque
- Height : 5'9.88" / 177.5 CM
- Language Known : Bangla, English, Hindi, Urdu, Beginner (French & German)
Promotion, Awards & Achievements:
- Awarded by the VC of American International University Bangladesh for working as a System support of AIPC programming Contest (2002) held at AIUB and also got Certificate from VC & Directors.
- Awarded by the VC of American International University Bangladesh for working as Event in charge of Pohela Boishak ceremony (2003) held at AIUB and also got Certificate from VC & Directors.
- I Got Special Achievement Award from the CEO of Standard chartered Bank Bangladesh during SCB Nite 2009 for Operation Team movement project works. I have received this Award from our Bangladesh CEO JIM MC CABE
- I got Magna Cum Laude Award from my (MSC) Master of Science in Telecommunication
- · Program from former India President Dr A P J Abul Kalam Azad from University Information Technology & Science (UITS) in 2009
- I Got Promotion from Grade 8 to Grade 7 at Standard Chartered Bank dated October 2010.
- I got Special Achievement Award from CEO of Standard Chartered Bank Bangladesh during SCB Nite 2010 for 30 Sales Center Project works. This was Grand Ceremony SCB NITE 2010 & I have received this Award from our Bangladesh CEO JIM MC CABE, Group Executive Director & CEO Asia Jaspal Bindra and Regional Chief Executive, India and South Asia Neeraj Swaroop.
- I Got Technology Star Award at May 2012 from HOIT for 14 Branch retrofit works overall management & coordination of the Network aspects of the CB Branch project, a Group initiative with a very aggressive timeline & had to performed after business hours and during series of weekends to minimize customer impact. Project duration was Oct 11 to March 12.
- I Got Consumer Bank SCB H1 Star Award from CB Head Sandeep Bose at 3rd July 2012
- I Got nominate Star Nominees of August & September 2012 from CB & got invitation with HOCB at Wed 11/21/2012 and got highest appreciation in front of all Star members.
- I was involved 24 small projects and 12 Big Projects at 2012 year & successfully completed without any escalation with giving series of weekends and Holidays and well maintained BAU with zero High severity. I got Best Project Team Award, CB Star for 2012
- I Got 5 Years long service SCB Award with CEO (CEO JIM MAC Cabe) signature from CIO Arshadul Hasan & HOIT Sabbir Hussain of Standard Chartered Bank at 15th April 2013 during Dinner award Ceremony.
- I was nominated TechWiz Awards for 2012 from Bangladesh IT Team & it was voted throughout whole SCB Group and I was close winner within 40 person but finally 8 person was winner within SCB Group during at April 2013.
- I got Special Achievement Award from CEO (JIM MC CABE) of Standard Chartered Bank Bangladesh during Townhall Meeting 2013 for Branch retrofit Project works. This Townhall meeting was held at Sonargaon Hotel on May 20, 2013.
- I was acting Head of Network Service ITO for SCB Bangladesh from July 2016 to March 2017 when existing Head of Network left the bank.
- I got promotion from Grade 7 to Grade 6 effective from 1st April 2017 at Standard Chartered Bank ITO.
- I got Most popular participant award from Bangladesh Institute of Bank management (BIBM) at 20th November 2018.
- I Got 10 Years long service SCB Award with CEO (Present CEO Ezaz Naser, Bijoy) signature from SCB CIO Khaled Aziz & SCB HOIT Mahmood, Syed Pear of Standard Chartered Bank at Monday 25th March, 2019 during Long Service Award Ceremony.
- · I have received Outstanding Support Award in Bangladesh Conduct Awareness Week | 2019 from country CEO (Ezaz Naser, Bijoy) & CMTS at 24th Oct 2019.
- I have started work as Country Head of Network Service T&I for SCB Bangladesh from 27 Oct 2019 to till date when on 26th Aug existing Head of Network gave resign and left the Bank.
- · I got awarded from Country CEO (Ezaz Naser, Bijoy) for going extra miles & recognized with GEM award 2020 for outstanding contribution to the franchise during the difficult time of pandemic COVID’19 situation from T&I dept also got nominated for another GEM award via ASA Head at Group from ASA Countries.
- · I got awarded from Country CEO (Ezaz Naser, Bijoy) & BD CMT dated at 24th Oct 2022 for going extra miles & recognized with CEO award 2022 for outstanding contribution to the franchise from TTO dept.
- I Got 15 Years long service SCB Award from Country CEO (Present CEO Ezaz Naser, Bijoy) from Standard Chartered Bank HR at 2022
- · I got Spot awarded from Country Technology & Operations Executive Director & Head of Trade (Munazzir Shehmat Karim) , Head of Property (Mesbah)& BD CTM (Pear Mahmood) dated at 6th May 2025 for successful completion of FoWN Project for outstanding contribution to the franchise from CTOO dept.
- · I got awarded from Country CEO (Ezaz Naser, Bijoy) & BD CMT dated at 20th July 2025 for going extra miles & recognized with CEO award 2024 for outstanding contribution to the franchise from TTO dept.
Product Work Experiences:
Cisco SDWAN, Aruba Wireless infra(Cloud & local), Cisco Wireless infra, Fortinet Firewall infra, Juniper Firewall infra, Juniper Switch, Aruba Switch infra, Avaya Telephony systems, Avaya switch, Nortel Firewall, Nortel Telephony system, F5, Cisco Router, Cisco Switch, Cisco Firewall, Versa SDWAN, Zscaler Proxy, sRACK, Dell Server, Dell Laptop, Dell workstations, IBM Server, Linux Server, Windows server, IP CCTV Camera, Smart space system, Security Access controllers systems, GNAC, Aruba Access Controller Systems, Aruba ACS Server. Network tools (Spectrum, Netbrain, Snappimon, Whatsupgold, Nfast automation, Appviewx automation), Syslog, Splunk server, Windows DHCP Server, NTP, Zscaler Proxy, Infoblox server, WAAS, Wave, Terminal server, Open gear, Reversed, Gigamon, DG console, DG Passport, Qualys Scanner server, Media Gateway, TMS Server, Video Conferencing, Bluejeans, Zoom, Teams, Skype for Business, Voice recording, Audio conferencing, Bpec Channel, Psac Channel, PSDC channel, VSAT, Radio, DDN, Fiber, Copper lease line, Netcache, UPS, Generator maintenance.
Strengths:
- I am Discipline, Arranger, Strategic, Activator & Learner - From Gallup Online test – Strengths Finder.
- I am confident, learn fast and like to take challenges.
- I am punctual, honest & very resolute in achieving my goals.
References:
- Golam, Mostofa, Chairman, +8801711563312, +8802 8816004-9, Kallol Group of Companies Ltd., Bangladesh
- Mahmood, Syed Pear, Ex- CTO, SCB Bangladesh, Syed-Pear.Mahmood@sc.com, +8801711590383
- Aziz, Khaled, CTOO, SCB Bangladesh, Khaled.Aziz@sc.com, +8801713081727
- Monitur, Rahman, DMD & Chief of Operations & Information Technology, Monitur.rahman@ificbankbd.com, IFIC Bank, Bangladesh
- Sabbir, Hussain, AMD, Bank Asia Bank, 01847200332, Bangladesh
Timeline
Sr Manager Group Network Delivery Team
Standard Chartered Bank
10.2024 - Current
Country Lead of Network, Team Lead, Senior Manager, BD Network Services, Information Technology Department
Standard Chartered Bank
04.2017 - 10.2024
Manager Country Network
Standard Chartered Bank
10.2010 - 03.2017
Sr Technical Analyst then Sr Technical Specialist, Network Services, Global Technology & Operations Department
Standard Chartered Bank
08.2007 - 09.2010
Contractual Staff Technical Analyst, Network Services, IT department on behalf of Thakral Information Systems Pvt. Ltd.
Standard Chartered Bank
03.2005 - 08.2007
IT Administrator & Audit Executive
Sikder Group of Companies Ltd.
02.2004 - 02.2005
IT System Support, Part time job - Volunteer
American International University-Bangladesh
01.2001 - 01.2003
Masters of Science - Telecommunication
University of Information Technology & Science (UITS)
B.Sc. Hons. - Computer Science
American International University Bangladesh (AIUB)
Higher Secondary School -
Adamjee Cantonment College
Diploma Course - Computer Science
Oxford Academy
Secondary School Certificate -
Khilgaon Govt. High School