A capable self-driven General Manager, results orientated personnel with experiences on leading high performance multicultural teams of successfully improving efficiency and productivity whilst reducing costs and inefficiencies. Ability to keep a level head at all times, nurtures and grow a business, evaluate strengths and weaknesses considering opportunities and threats to deliver innovative new solutions of working challenges. Possessing excellent client facing and configuration skills to meet the necessary requirements of the buyers, RSC, NIRAPON, different government departments and development partners/agencies including Better Work-ILO. Focused Compliance & Sustainability Director/Manager Officer bringing 10 years of expertise in regulatory compliance, audit procedures, project oversight and risk management. Excellent history of delivering effective leadership and training to support staff development. Driven and strategic with an aptitude for program management. Advanced knowledge of audit methodologies, functions and compliance teams.
Overview
31
31
years of professional experience
1
1
Certification
Work History
General Manager
Palmal Group
Shahzadpur, Gulshan, Dhaka
03.2017 - Current
Ensure development and implementation of HR policies in line with the group policies, staff acquisition (advertisement, short listing potential CVs, interviewing, reference checking, salary negotiation, offer and employment contract), development (induction, facilitating job description, on-the-job training, coaching, mentoring and supervising, management development and career development), motivation (job design, performance evaluation, rewards/award, job evaluation, compensation/benefits management, disciplinary actions) and maintenance (safety & health, employee/labor relation)
Establish and maintain appropriate systems for measuring necessary aspects of HR development
Promote industrial democracy by facilitating Participation Committee (PC) election in Palmal Group in consultation Better Work Bangladesh, ILO
Handling factories with Trade Unions/CBAs through effective dialogue and interactive sessions
Communicate and coordinate with USGBC LEED Green Building consultant for ensuring Green certification of Palmal Group factories
Provide strategic support to Factory management and ETP responsible persons for ensuring buyers’ satisfaction
Supports senior management for reaching targeted production ensuring required manpower and logistics
Coordinate with production Directors and Marketing Heads for smooth production and selling operations
Explore Business strategy through planning, implementation management, monitoring, and reporting, including management and development of policies, systems, processes and procedures
Contribute to strategic planning and development as a member of executive team, and probably keeping and distributing notes and records, reports to executive and management team
Day-to-day general administration for targeted production ensuring appropriate supply chain management including procurement necessary logistics, Safety and security, Transport/vehicle fleet management, Inventory management, Establishing internal control structure, Conduct meeting/workshop/training, Liaison with Buyers/Donor/Govt
Lead BWB program of ILO in 09 Palmal factories for ensuring sustainable compliance
Works as a management Representative of ISO, BSCI and other certification audits
Handles different buyer’s compliance namely GAP, K-Mart, Sears K-Mart, Oshkosh Carters, Lidl, H&M, American Eagle, Bass pro, VF Asia, A&F, Woolworth, and many more
Other areas of potential responsibility: Group insurance, layout approval, licensing, contracts and agreements, legal areas and activities, corporate level negotiations (eg premises, plant, trading, acquisitions and divestments, disposals), major supplier/customer/partner relationships, regulatory bodies’ relationships and strategies, approvals and accreditations.
Head of HR & Compliance
Generation Next Fashions Ltd
Earpur, Dhaka
07.2015 - 03.2017
Ensured staff acquisition, development, motivation and maintenance
Worked as a management Representative of ISO, BSCI and other certification audits
Handled different buyer’s compliance namely Walmart, C&A, Aldi, GP, Primark, Lidl, and many more
Implemented Organization Development interventions in different levels including individual, Team/unit, Intergroup and total organization namely- -Individual
Counseled/coached, Training, Individual goal setting, Performance-Appraisal systems, Job descriptions, Values clarification, Life and career planning, People-policy development, Procedure manuals and Process improvement -Team or unit
Team building - designed to increase cohesiveness/cooperation of people who work together
Job enrichment - designed to change job duties and expected results, providing job incumbents with greater responsibilities
Quality of work life - designed to improve working conditions and to increase employee participation in decisions that affect them and their organizations
Quality circles - designed to use small groups, often work groups, to identify methods of improving production or to solve work problems
Unit goal setting - designed to help members of a work group to establish goals (often involving production output) for their work group
Conflict management - designed to reduce destructive conflict between members of a work unit
Open-system mapping - designed to identify relevant inputs, outputs, and transformation processes of an organization
Process consultation - designed to focus attention on how individuals or groups interact -Intergroup
Work-flow planning, Scheduling review, Inter-organizational, Intergroup-Conflict management, Third-party intervention, and Cross-functional training -Total Organization
Strategic planning - designed to improve establishment of long-term organizational goals, objectives, and direction
Confrontation meetings - intervention designed to bring together two or more groups to resolve destructive conflict
Culture transformation - designed to change assumptions about the “right” and “wrong” ways of doing things
Reengineering - intervention also known as process innovation and core process redesign - a radical redesign of business process to achieve breakthrough results
Work redesign, Quality and productivity systems, Survey feedback, Structural change, Customer-service development and Socio-technical systems
General Manager
Delta Group
Gazipur
10.2013 - 06.2015
Ensured staff acquisition, development, motivation and maintenance
Monitored, measured and prepared report on HR issues, opportunities and development plans and achievements within agreed formats and timescales
Liaised with other functional/departmental managers so as to understand all necessary aspects and needs of HR development, and to ensure they are fully informed of HR objectives, purposes and achievements
Contributed to the evolvement of organizational development including performance management
Ensured activities meet with and integrate with organizational requirements for quality management, health and safety, legal stipulations, environmental policies and general duty of care
Assisted PPC/IE team planning, monitoring, production management and reporting, including management and development of policies, systems, processes and personnel involved
Contributed to strategic planning and development as a member of executive team, and probably keeping and distributing notes and records, reports to executive and management team
Managed Day-to-day general administration, Procurement/ Supply Chain Management, Safety and security, Transport/vehicle fleet management, Inventory management, Establishing internal control structure, Conduct meeting/workshop/training, Liaison with Buyers/Donor/Govt., Stakeholders, Communication and networking
Facilitated certification audits (BSCI, SEDEX, WRAP, C-TPAT, GSV, WCA, ACCORD/ALLIANCE, Oeko-Tex 100 standard, ISO and different buyer audits ensuring requirements of EU and USA
Worked as a Management Representative (MR) of ISO, BSCI and other certification bodies
Ensured other responsibilities e.g., Group insurance, layout approval, licensing, contracts and agreements, legal areas and activities, corporate level negotiations, major supplier/customer/partner relationships, regulatory bodies’ relationships and strategies, approvals and accreditations.
General Manager
Horizon Group
Gazipur
03.2010 - 03.2013
Prepared Plan, organized, and monitored of produced items timely
Managed talent acquisition, staffing, employment processing, compensation, health & welfare benefit, training & development, records management, safety & health, succession planning, employee relations & retention, grievance handling & disciplinary actions, maintaining WPC and industrial relations, facilitating compliance audit and implementation of CAP
Reviewed and re-engineers corporate procurement of goods/services and shipment of garments
Provided Strategic and operational supports to commercial, finance, audit and general administration
Assisted DMD, MD and Chairman for management of buyers’, financiers and directors.
Program Development Officer
CARE Int'l Bangladesh
Dhaka
01.1996 - 01.2010
Prepared financial & programmatic reports for donors/ management
Developed Business Plan, Marketing plan, strategic plan, and Standard Operating Procedures (e.g. HR policies, admin policies, finance policies, procurement policies, security plan etc)
Contributed and conduct pilot project/initiative including preparing proposals
Contributed in preparing annual & multi-year grant management
Facilitated External Audit and conduct Internal Audit
Checked and approved bills/invoices staff/vendors;
Ensured financial, administrative and HR functions administered properly.
Accounts-Cum-Admin Officer
SHIMANTIK, Kaligonj
Sylhet
01.1995 - 01.1996
Ensured the organization's accounts and reports (monthly, quarterly & annual) according to Financial Accounting Standard (FAS) and donors' Standard Terms
Directly supervised Accountants (4), Office Assistant (4), and indirectly other support staffs
Assisted PM/Director for NGO affairs Bureau related works e.g., FD-1, FD-2, FD-3, FD-6, FD-7 etc
Developed financial recovery mechanism for financial sustainability of SHMANTIK with PM/Director
Liaised with Govt. NGOs counterparts located SHIMANTIK office area in order to secure the assistance of those offices in community based services project implementation.
Accountant
SHIRIN MOTORS
Dhaka
01.1994 - 01.1995
Maintained all financial records in accordance with GAAP, accounting concepts
Maintained Bank Receipts and Disbursement Register, Cash Book, Ledger Book, Consumable stock Register, Fixed Asset Register, Leave Register and invoices, Bank & Petty Cash Vouchers etc
Assisted Management in sales & marketing and prepare sales statements
Assisted proprietor of SHIRIN MOTORS for developing project proposal & assist Factory Manager for procurement of body building materials for motor vehicles
Supervised the activities of Assistant Accountant, storekeeper and other admin staffs.
Education
Ph.D. - Environmental Science And Disaster Management
American World University
California, USA
05.2012
Masters of Business Administration - Finance
Asian University of Bangladesh
Dhaka, Bangladesh
01.2007
Interpersonal Skill, Behavioral & Team Building June 14, 1999-June 16, 1999 CARE-Int’l Bangladesh Dhaka03 Disaster Management March -
CARE-Int'l, Bangladesh
Dhaka, Bangladesh
06.1999
Disaster Management Workshop July 18, 1998-July 19, 1998 -
Bangladesh Institute of Management (BIM)
Khulna, Bangladesh
07.1998
Team Building/Program Support Activities -
Center For Management Development/CARE Int'l
Dhaka, Bangladesh
02.1998
CMA - Management, Accounting, Cost Accounting
Institute of Cost & Management Accountants of Bangladesh (ICMAB)
Nilkhet, Dhaka, Bangladesh
01.1996
Bachelor of Science - Physics, Chemistry & Math
Dhaka University
Dhaka, Bangladesh
01.1990
Skills
Workflow Planning
Team Building and Motivation
Policy/Program Development
Interpersonal Skills
Performance Improvements
Vendor Partnerships
IT Skills: Proficient in the use of MS Office, including Advanced Word, Excel, and Outlook Astute and quick to learn new systems and software Various applications and bespoke software Knowledge of various emails software packages and the Internet with ease
Safety Protocol
Program Administration
Affiliations
Professional membership with BSHRM and BSHARP.
Accomplishments
Consistently maintained higher level of compliance in all assigned factories
Passed 100% audits/assessment by Certification Bodies/Buyers/customer
Achieved GREEN (Highest Compliance scores ) rating 90% by existing buyers
Eliminated recurring findings significantly
Improved Occupational Health & Safety (OSH) status limiting accidents/injuries
Developed relationships with 03 (Three) new buyers amidst ongoing recession/Russia-Ukraine war and typically exceeded targets/goals resulting USD 150 Millions Business.
Negotiated with CBs/Buyers, saving company $20000 annually.
Languages
English Fluent written and spoken & Bengali Speaker
Certification
Environmental, Social, and Governance (ESG): Certified in implementing ESG frameworks and sustainability practices.
Risk Management: Expertise in risk identification, mitigation, and compliance across various sectors.
Women Empowerment & Gender-Based Violence: Certifications in promoting gender equality, women’s rights, and addressing gender-based violence.
Responsible Production & Supply Chain Monitoring: Skilled in sustainable production practices and certified in global supply chain oversight.
Human Rights Due Diligence (HRDD): Specialized certifications in HRDD, focusing on ethical practices and legal compliance.