

CAREER OBJECTIVE
A highly experienced management professional with over 20 years of experience in banking, programme management and retail business. Seeking a responsible position where I can utilize my leadership, operational management, customer service and business development skills to contribute to organizational success.
PROFESSIONAL PROFILE
A dedicated and results-oriented professional with extensive experience in branch operations, financial administration, customer service, retail management and team leadership. Recognized for honesty, integrity, discipline and excellent organizational
skills.
Managing all daily supermarket operations.
Purchasing products and supplier management.
Inventory and warehouse management.
Sales monitoring and business development.
Staff supervision and scheduling.
Cash handling and financial reporting.
Customer service and complaint handling.
Ensuring product availability and quality.
Responsibilities
Managed overall branch operations and administration.
Supervised and motivated branch employees.
Loan appraisal, disbursement, monitoring and recovery.
Customer relationship management.
Cash management and financial reporting.
Risk management and internal control.
Staff training and performance evaluation.
Branch business planning.
Compliance with organizational policies.
Audit coordination.
Administrative supervision.
Achieving operational and financial targets.
Achievement
Successfully served Grameen Bank for nearly 18 years.
Retired as Principal Officer & Branch Manager.
Recognized as an Honest, Dynamic, Credible and Efficient Officer.
Responsibilities
Managed education programme activities.
Supervised field staff.
Community coordination.
Programme monitoring.
Administrative management.
Report preparation.
Staff guidance and supervision.