Md Faizul Islam Khan

As a seasoned Head of DevOps, I drive digital innovation and transformation through expert leadership in Cloud and DevOps methodologies.

Key Competencies:

• GitOps Advocate:Leading collaborative development environments with proficiency in Git, GitHub, GitLab, and Git BASH. Manage more than 50 projects automation.
  Cloud Mastery: Specializing in Azure DevOps Services and AWS, with expertise in cloud computing, AWS Lambda, AWS EKS, AKS and solution architecture for more than 15 clients
• IaC Excellence:Orchestrating infrastructure seamlessly with AWS CloudFormation and Terraform for scalability and reliability.
  Security Leadership: Adept at AWS IAM and Azure Active directory for ensuring secure and compliant authentication and access controls.
• CLI Efficiency:Commanding operations with AWS CLI, Azure CLI and Bash scripting for efficient and automated workflows.
• DevOps Expertise:possess in-depth knowledge of crafting cloud architectures, implementing automation strategies, and executing CI/CD pipelines. With proficiency in both AWS and Azure.
• Monitoring Excellence:Spearheading monitoring initiatives with proficiency in Prometheus, Grafana, and OpenTelemetry; skilled in SDK integration, context propagation, and utilizing tools like Jaeger, Zipkin, and other related OpenTelemetry tools for comprehensive tracing.
• CI/CD Leadership:Pioneering CI/CD pipelines for accelerated development and deployment cycles using GitHub Actions, Azure DevOps, Bitbucket, and Jenkins; leveraging ArgoCD and Flux for advanced GitOps practices.
• Strategic Leadership:Spearheaded transformative DevOps initiatives, optimizing software engineering processes, and enhancing collaboration across development and operations teams.
• Cloud Architecture Visionary:Defining cloud architecture strategies for optimal performance, cost efficiency, and scalability.
  Transformational Leadership: Orchestrating DevOps transformations for streamlined collaboration and efficient software delivery.
• Kubernetes Administration:Manage and maintain Kubernetes clusters, ensuring optimal performance and reliability.Implement best practices for Kubernetes resource allocation, scaling, and upgrades.
• Cluster Security management and audits:Conduct regular security assessments and vulnerability scans using tools like Trivy.
  Collaborate with the security team to remediate and mitigate security risks.
  Perform regular security audits using tools like kube-bench.

Skills: Istio service mesh · DevOps · Amazon Web Services (AWS) · AWS Lambda · GitOps · Kubesec · AWS CloudFormation · Gitlab · OPA · Git · AWS Command Line Interface (CLI) · Prometheus.io · Azure DevOps Services · Cloud Computing · Solution Architecture · Kube-scan · Git BASH · Kube-bench · GitHub · AWS Identity and Access Management (AWS IAM) · trivy · Continuous Integration and Continuous Delivery (CI/CD)

•Building and setting up new automated development tools and infrastructure within Kubernetes cluster.
•Understanding the needs of stakeholders and conveying this to developers.
•Pipeline development and deployment management through Azure DevOps, Jenkins and AWS code pipeline.
•Ensuring that systems are safe and secure against cybersecurity threats according to various framework like PCIDSS,HIPPA and CIS-7
•Working with software developers and software engineers to ensure that development follows established processes and works as intended.
•Lead a team of DevOps engineer engage with different clients.
•Defend the proposed architectural design in front of the DevOps review board (security, networking, infrastructure, dev, ops)
•End-to-end Implementation of the Kubernetes architecture - installation, configuration, hardening, networking, etc.
•Cluster sizing and scaling.

Achievements:

Launched First-Ever Blockchain-Integrated E-Commerce Platform
As Senior Manager DevOps at Kona Software Lab, I played a pivotal role in conceptualizing, architecting, and launching the groundbreaking e-commerce platform, artmining.com. This innovative project marked a milestone as the first-ever e-commerce platform seamlessly integrated with blockchain technology.
Elevated the platform's resilience, ensuring uninterrupted service during peak traffic and high-demand scenarios.
Positioned the organization as a technology innovator, attracting attention from both industry peers and customers.

Results:

Successfully launched artmining.com, gaining recognition as an industry disruptor and setting a new standard for secure and transparent e-commerce experiences.

Skills: Sonarqube · Amazon ECS · OpenStack · Amazon EKS · Dependency check · Nexus-sonata · Kubernetes · Azure Functions · Cloudflare · Azure Kubernetes Service (AKS)

•Manage all aspects of DevOps for Rosebay Group of companies and Customer.
•Co-ordinate a combined DevOps and Production Support function.
•Create, Manage and implement policies to ensure proper DevOps culture.
•Assist different IT teams of Rosebay.
•Ensure IT security of Rosebay projects via proper adherence of standard.

•Obtain an understating of the internal control environment, including IT and Cloud environment in order to evaluate customer internal IS control environment.
•Have strong Understanding the company’s key IT environmental, strategic and operational risks.
•Review, interpret and prepare detailed business requirements specifications to ensure alignment between customer expectations and current or future ICT capability.
•Provide input to the strategic direction of technology investments to assist in the development of the enterprise architecture and maximize the return on technology investment.

•Experience of Designing client’s Cloud environments with special focus on AWS,Open-stack,Kubernetes,Docker Swarm and demonstrate Technical Cloud Architectural knowledge, playing a vital role in the design of production, staging, QA and development Cloud Infrastructures running in 24x7 environments.

•Strong knowledge of the AWS Well Architected Frameworks.
•Created infrastructure in a coded manner (infrastructure as code) using Terraform, Cloud-formation and Ansible for configuration management of virtual environments.

•Perform IREG tests for Post-Paid (IREG 24), Pre-Paid roaming (IREG 32), GPRS roaming (IR35).
• Solve all roaming complaints i.e. Location Update, Failure of MOC/MTC, SMS MO/ SMS MT with regard to both inbound and outbound roamers. In addition, to solve complains related to International SMS and Calls for subscribers.
•To perform Call trace and protocol analysis by using tracing tools such as K-15(Tektronix).
•Troubleshooting of SS7 related problem via K15, K1205 and Astellia monitoring tools.
•Doing administration and maintenance of systems and subscriber 'Global Title Translation' (GTT) database used as MSISDN,IMSI,MSRN.
•Trace analysis for any troubleshooting related to call routing.
complains related to International SMS and Calls for subscribers.
•Troubleshooting of IDD calls.
•IDD data base definition for upcoming new MSC.
•Trunk circuit creation and trouble shooting with force call and loop operation.
•Implement all roaming related database in the MSC/GMSC/HLR/SGSN for new roaming partners and to execute new updates received from existing roaming partners.
•To ensure quality of service for both inbound and outbound roamers.
•Doing subscribers profile administration in the HLR.
•Responsible for Roaming provisioning part & Roaming GT routing.
•To establish and maintain signaling relations between Banglalink network and other signaling providers.
•To optimize signaling routes and provide backup plans in case of failures.

Switching System Platform:

•Familiar with Huawei Switching platform MSOFT X- 3000 and UMG-8900.
•VERAZ soft switch & IGATES 4000 Pro & 4000 edge.
•Huawei Session Border Controller (SBC-2300,SBC2600).