JIRA, MS Project, ExcelUML diagrams in MS Visio, MS Word
Md. Golam Mowla
Information Technology Professionals
Dhaka
Summary
Accomplished Management and Analyst skilled in achieving operational efficiency and increasing revenue in the software industry. Business process improvement, data analysis, and asset management expert. Employs root cause analysis to identify issues and develop process improvements that lead to cost savings. Exceptional planning and implementation capabilities.
1. Skilled in business analysis and their functioning, developed over the past 15 years.
- Planning, documentation, analysis and business requirements management techniques
- Creation of the Business Requirements Document
- Knowledge of business processes
- Fundamentals of software testing process
- Management of customer relationships
2. Skilled in Project Management and their functioning, developed over the past 05 years.
Overview
32
32
years of professional experience
2
2
years of post-secondary education
1
1
Certification
4
4
Languages
Work History
System Analyst & Project Manager
Newgen Technology Limited
Dhaka
10.2015 - Current
- Investigated system issues and implemented resolutions to reduce downtime.
- Defined and documented scope of projects for distribution to team.
- Monitored employee tasks to gauge business functions and inefficiencies.
- Presented business leaders with work estimations to drive project planning.
- Assessed business requirements to create focused solutions.
- Improved systems with addition of new features and infrastructure.
- Developed diagrams to describe and lay out logical operational steps.
- Gathered requirements and performed gap analysis through design workshops with users.
Business Analyst
Millennium Information Solution Limited
Dhaka
02.2014 - 07.2014
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Collaborated with stakeholders to define project objectives and criteria.
- Performed gap analysis to identify areas of improvement.
- Generated standard and custom reports to provide insights into business performance.
IT Specialist
Bangladesh Jute Research Institute
Dhaka
05.2012 - 10.2012
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Develop a complete set of product-specific technical documentation (i.e.SRS) to ensure compliance with a goal of determining the jute genome sequence.
- Documented support interactions for future reference.
Programmer System Analyst
TechnoVista Ltd
Dhaka
05.2006 - 09.2010
- Developed applications for deployment on sites.
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- Prepared detailed reports on updates to project specifications, progress, identified conflicts, and team activities.
- Utilized both agile and waterfall methodologies to develop software of varying complexity and business needs.
- Performed system analysis, documentation, testing, implementation, and user support.
- Gathered requirements and performed gap analysis through design workshops with users.
Programmer
Microcel Ltd.
Dhaka
03.2001 - 12.2003
- Developed desktop applications .
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- Collaborated with team to determine application requirement specifications.
Programmer
AM SYSTEMS
Riyadh
04.1997 - 10.1997
- Developed desktop based applications.
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
Programmer
HMR Systems
Jeddah
03.1996 - 02.1997
- Developed desktop based applications .
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
Manager in Charge
Crown Shopping Centre
Khamis Mushayt
04.1991 - 02.1996
- Executed appropriate staffing and budgetary plans to align with business forecasts.
- Analyzed revenue distribution, bank reconciliations and account analysis documents to execute month-end closing.
- Implemented productivity benchmarks across all departments to maximize company revenue.
- Implemented and developed operational standards, policies and procedures.
- Modified inventory control programs to maintain and enhance annual business plan.
- Consolidated vendors and renegotiated contracts to optimize costs.
Education
MBA - Marketing
Manarat International University
Dhaka 06.2011 - 06.2013
Skills
Technical Analysis
undefinedSoftware
SQLSERVER, VB6, CRYSTAL REPORTS
Slack, Skype, MS Team, Google Meet
Certification
Professional Diploma in Network-Centered Computing. NIIT
Timeline
System Analyst & Project Manager
Newgen Technology Limited
10.2015 - Current
Business Analyst
Millennium Information Solution Limited
02.2014 - 07.2014
IT Specialist
Bangladesh Jute Research Institute
05.2012 - 10.2012
MBA - Marketing
Manarat International University
06.2011 - 06.2013
Programmer System Analyst
TechnoVista Ltd
05.2006 - 09.2010
Professional Diploma in Network-Centered Computing. NIIT
05-2001
Programmer
Microcel Ltd.
03.2001 - 12.2003
Programmer
AM SYSTEMS
04.1997 - 10.1997
Programmer
HMR Systems
03.1996 - 02.1997
Manager in Charge
Crown Shopping Centre
04.1991 - 02.1996
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