MD Hasan Howlader
Barisal
Summary
Driven professional with a proven track record in customer service and sales, notably increasing territory sales for Fu-wang Foods And Beverages. Skilled in leveraging Besic Computer Skills and VDP Training to enhance operational efficiency and client satisfaction. Excelled in building relationships and exceeding targets, demonstrating exceptional communication and planning abilities.
Overview
1
1
years of professional experience
2
2
Certification
1
1
1 Month of Government Village defence party training certificate
Work History
Counter Master
Green Dhaka Ac Bus Service
02.2023 - 01.2024
- Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
- Warmly welcomed customers upon approaching counter and placing orders.
- Provided expert product knowledge to assist customers in making informed decisions about their purchases.
- Increased customer satisfaction by providing efficient and friendly service at the counter.
- Operated register efficiently, reducing wait times and improving customer experience.
Delivery Rider
Food Panda
09.2021 - 10.2023
- Handled cash transactions accurately while collecting payments upon delivery completion.
- Reduced delivery times by effectively planning and optimizing routes based on traffic conditions and distance.
- Enhanced customer satisfaction by ensuring timely deliveries and maintaining clear communication throughout the process.
- Increased positive feedback from customers by providing exceptional service during pickups and dropoffs.
- Resolved customer complaints promptly and professionally, maintaining a positive relationship between the business and its clients.
Outside Sales Representative
Fu-wang Foods And Beverages
06.2019 - 01.2020
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
Education
Arts -
SSC - Business of Studies
05.2015
Skills
- VDP Training at Bangladesh Ansar And Village Defence Party of Ansar-VDP Academy
- Besic Computer Skill of Microsoft PowerPoint, Typing, presentation,Ms Exel
Certification
- Area of certification Training - Timeframe
- Area of certification, Company Name - Timeframe
Languages
Bengali
Bilingual or Proficient (C2)
English
Advanced (C1)
Greek
Intermediate (B1)
Hindi
Advanced (C1)
Timeline
Counter Master - Green Dhaka Ac Bus Service
02.2023 - 01.2024
Delivery Rider - Food Panda
09.2021 - 10.2023
Outside Sales Representative - Fu-wang Foods And Beverages
06.2019 - 01.2020
Bangladesh Open University - Arts ,
Bhitabaria Model Secondary High School - SSC, Business of Studies
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