MS Word
Md Imam Khomini
Sales Assistant
Dhaka,13
Summary
Dynamic Senior Sales Assistant with Bashundhara Group, skilled in deal closing and relationship building. Proven track record of enhancing sales through targeted marketing campaigns and exceptional customer service. Adept at developing sales strategies that drive performance and foster client loyalty, resulting in increased business referrals and improved team outcomes.
Overview
11
11
years of professional experience
2
2
Languages
Work History
Senior Sales Assistant
Bashundhara Group
09.2018 - Current
- Accepted and processed cash, check, and card payments.
- Collaborated with marketing team to create targeted promotional campaigns that boosted overall sales performance.
- Established strong rapport with prospective clients through strategic networking efforts, leading to increased business referrals.
- Led monthly presentations on best practices in achieving success as a Senior Sales Assistant, resulting in improved team performance.
- Continuously monitored industry news and trends, adapting sales approach accordingly to maintain relevance in a constantly evolving market.
- Exceeded sales targets consistently through effective negotiation and closing techniques.
- Developed a deep understanding of the company''s product offerings to better serve clients and drive sales growth.
- Managed a diverse team of junior sales assistants, providing coaching and professional development opportunities.
- Checked with customers after sales to determine satisfaction and offer additional services such as assembly and warranties.
- Implemented innovative strategies to increase market penetration and secure long-term business partnerships.
- Provided customers with detailed information about products while learning about personal needs, budget and desires of each person.
- Organized and participated in trade shows, leading to increased brand exposure and valuable networking opportunities.
- Analyzed sales data regularly, uncovering insights that informed future strategies for continuous improvement.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Sales Assistant
GlaxoSmithKline Bangladesh Limited
06.2014 - 08.2018
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Assisted customers with prompt and polite support in-person and via telephone.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Processed transactions accurately while maintaining a high level of customer service.
- Fielded customer questions to share information about products, availability, and pricing.
Education
High School Diploma -
Kushtia Polytechnic Institute
Kushtia 04.2001 -
Skills
Deal closing
Follow-up care
Sales presentations
Social media marketing
Customer relations
Product knowledge expertise
Sales strategy development
Effective negotiation
Competitor analysis
Email campaigns
Cash handling
Cash register operation
Relationship building
Software
Excel
Power Point
Autodesk 3ds Max
Revit
V-Ray
AutoCAD 2010–2025
Adobe Photoshop
Internet Brewing
Timeline
Senior Sales Assistant
Bashundhara Group
09.2018 - Current
Sales Assistant
GlaxoSmithKline Bangladesh Limited
06.2014 - 08.2018
High School Diploma -
Kushtia Polytechnic Institute
04.2001 -