Proficient in Microsoft Office (Word, Excel, PowerPoint)
Md Jahangir Alam
Automobile Service Engineer
Narsingdi,42
Summary
Workshop In-Charge at Modern Automobiles 2S with strong experience in supervising technicians and improving service quality. Skilled in vehicle diagnosis and clear customer communication. Successfully implemented preventive maintenance plans that supported smoother daily operations. Proficient in diagnostic software, promoting teamwork, and ensuring safety standards in the workshop.
Overview
6
6
years of professional experience
3
3
Languages
Work History
Workshop In-Charge
Modern Automobiles 2s
09.2025 - Current
- Supervise technicians and assign tasks based on diagnostics.
- Maintain customer communication and resolve service issues.
- Conduct Root Cause Analysis for repeated technical faults.
- Monitor spare parts inventory and procurement.
- Plan and implement preventive maintenance schedules.
- Manage job cards, vehicle processing, and billing.
- Use diagnostic software to increase accuracy.
Service Engineer
IFAD Auto Services Ltd
08.2019 - 12.2024
- Vehicle Diagnosis & Troubleshooting
- Repair & Maintenance Supervision
- Spare Parts Coordination
- Quality Control
- Customer Communication
- Documentation & Reporting
- Safety & Compliance
- Supervising Technicians
- Continuous Learning
Education
Diploma - Automobile Technology
Dhaka Polytechnic Institute
Dhaka, Bangladesh 04.2001 -
Secondary School Certificate - Science
Fulpur Pilot High School
Phulpur 04.2001 -
Skills
Supervision and leadership
Software
Good understanding of IT and computer systems
Timeline
Workshop In-Charge
Modern Automobiles 2s
09.2025 - Current
Service Engineer
IFAD Auto Services Ltd
08.2019 - 12.2024
Diploma - Automobile Technology
Dhaka Polytechnic Institute
04.2001 -
Secondary School Certificate - Science
Fulpur Pilot High School
04.2001 -