MD. Jahidul Islam Badhon
IT Support Engineer
Dhaka,Journalist Residential Area, Mirpur 11
Summary
Adept IT Support Engineer with a proven track record at 1000FiX Services Ltd., enhancing system performance and user satisfaction. Excelled in diagnosing and resolving complex technical issues, leveraging skills in PC component diagnostics and customer service. Achieved significant reductions in downtime, demonstrating exceptional problem-solving abilities and technical expertise.
Overview
2
2
years of professional experience
2
2
Languages
Work History
IT Support Engineer
1000FiX Services Ltd.
09.2022 - Current
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Improved IT system performance by implementing proactive maintenance processes and timely upgrades.
- Reduced downtime by quickly diagnosing and resolving hardware, software, and network issues.
- Increased user satisfaction through effective communication and timely resolution of support tickets.
- Managed inventory of computer equipment, standardizing hardware configurations for ease of maintenance and scalability.
Education
Diploma In Engineering - Computer Engineering
08.2022
Secondary School Certificate (S.S.C) - Science
02.2018
Skills
Desktop support
Additional Information
Name : MD. JAHIDUL ISLAM BADHON
Father’s Name : MD. JASHIM UDDIN
Mother’s Name : SEULI BEGUM
Date of Birth : 08 JULY 2002
Religion : MUSLIM
Nationality : Bangladeshi (by birth)
Marital Status : Unmarried
Height : 5ft. 8in
Present Address : Vill: Journalist Residential Area, Post Office: Mirpur TSO, Thana: Mirpur, District : Dhaka- 1216.
Permanent Address : Vill: Moddho Joynagar, Woard no: 04, Post Office: Joynagar, Upazila: Daulatkhan, District: Bhola-8301.
Timeline
IT Support Engineer - 1000FiX Services Ltd.
09.2022 - Current
Barisal Govt. Polytechnic Institute. - Diploma In Engineering, Computer Engineering
Pachhim Joynagar Secondary School. - Secondary School Certificate (S.S.C), Science
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