MD KAMRUL HASAN SUMON

Trained and mentored 45+ new crew members on food preparation, service standards, and workplace safety.

Delivered hands-on coaching to improve speed of service, resulting in 20% faster order completion during peak hours.

Monitored staff performance, provided constructive feedback, and ensured compliance with McDonald’s brand guidelines.

Assisted management in scheduling, team coordination, and onboarding processes.

Maintained high customer satisfaction by supporting team members during busy periods and resolving service issues quickly.

Trained new employees on service procedures, food preparation, and hygiene practices.

Delivered fast, friendly, and accurate service to an average of 500+ customers daily, ensuring high satisfaction levels.

Operated cash register, handled cash/card payments, and balanced transactions with 100% accuracy.

Prepared food and beverages in line with McDonald’s quality and safety standards, maintaining a clean and organized work area.

Worked collaboratively with team members to meet peak-hour demands and reduce wait times by 95%.

• Assembled air conditioning units and components according to Hitachi’s engineering specifications and quality standards.
  
  Operated hand tools and machinery to fit, align, and secure mechanical and electrical parts.
  
  Conducted visual inspections and quality checks to ensure all units met safety and performance requirements.
  
  Collaborated with team members to meet daily production targets and reduce assembly errors.
  
  Maintained a clean, organized, and safe workstation in compliance with workplace safety regulations.

• Provided fast, friendly, and accurate service to customers, ensuring a positive dining experience.
  
  Prepared food and beverages following KFC’s quality, hygiene, and safety standards.
  
  Maintained cleanliness and organization in the kitchen and dining areas during and after shifts.
  
  Worked with team members to meet high-volume service demands, especially during peak hours.