Md Mainul Hoque
Desktop IT Support
Narayanganj,40
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
2
2
Languages
Work History
IT Technician
Dhaka IT Solutions
09.2025 - Current
- Provided technical support by troubleshooting hardware and software issues, ensuring timely resolution of user inquiries.
- Assisted in maintaining network infrastructure, contributing to improved connectivity and system reliability across the organization.
- Conducted routine system checks and updates, enhancing overall performance and minimizing downtime for end-users.
- Collaborated with team members to implement software installations, facilitating seamless operations for various departments.
- Computer Hardware & asset management
- Outlook Email Client Troubleshooting and Support
- Cloud Storage Setup (OneDrive), Management and Support
- Computer Security
- PowerShell Administration for IT Support
- Network Configuration & Troubleshooting
Education
High School Diploma -
Goverment Tolaram College & University
Narayanganj, Bangladesh 04.2001 -
Skills
Asset management
undefinedLanguages
Bengali
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Hindi
Intermediate (B1)
Gardening
The natural Tree is the most important friend of humans!! So I Love Gardening!!
Timeline
IT Technician
Dhaka IT Solutions
09.2025 - Current
High School Diploma -
Goverment Tolaram College & University
04.2001 -