Md Mainul Hoque
Desktop IT Support / Financial Associate
Narayanganj
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
2
2
Languages
Work History
Financial Assistant
Metlife Bangladesh
Narayanganj , Dhaka
11.2025 - Current
- Assisted in budget preparation by analyzing historical data and projecting future expenses accurately.
- Prepared reports used in making key decisions.
- Improved cash flow management by regularly tracking receivables and payables.
- Supported clients'' needs by providing timely responses to inquiries regarding account status or transactions processed.
- Increased financial accuracy by diligently maintaining and updating financial records.
IT Technician
Dhaka IT Solutions
09.2025 - Current
- Provided technical support by troubleshooting hardware and software issues, ensuring timely resolution of user inquiries.
- Assisted in maintaining network infrastructure, contributing to improved connectivity and system reliability across the organization.
- Conducted routine system checks and updates, enhancing overall performance and minimizing downtime for end-users.
- Collaborated with team members to implement software installations, facilitating seamless operations for various departments.
- Computer Hardware & asset management
- Outlook Email Client Troubleshooting and Support
- Cloud Storage Setup (OneDrive), Management and Support
- Computer Security
- PowerShell Administration for IT Support
- Network Configuration & Troubleshooting
Education
High School Diploma -
Goverment Tolaram College & University
Narayanganj, Bangladesh 04.2001 -
Skills
Asset management
Client communication
Cloud storage management
PowerShell administration
Problem resolution
Team collaboration
System performance optimization
Remote support
Installation support
Outlook troubleshooting
Desktop technical support
Application installations
Help desk operations
Operating system management
Software updating
Languages
Bengali
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Hindi
Intermediate (B1)
Gardening
The natural Tree is the most important friend of humans!! So I Love Gardening!!
Timeline
Financial Assistant
Metlife Bangladesh
11.2025 - Current
IT Technician
Dhaka IT Solutions
09.2025 - Current
High School Diploma -
Goverment Tolaram College & University
04.2001 -