Md Mesbahul Alam

1. Application Architecture, Roadmap revalidation and recommend planning for verification and implementation.

2. Manage IT service expectation from business stakeholders through collecting service and product demand, decomposition of the demands and convert business demand into actionable items

3. Manage demand prioritization with stakeholders and delivery team within application planning department and with other organization bodies

4. Manage product and service feasibility analysis and generate and circulate feasibility reports to the stakeholders within SLA

5. Manage product and service configuration quantitative and qualitative SLA

6. Ensure Business Case for initiatives driven from the stakeholders' demand and own PIR with user and Finance Business partners as per Business Case commitment

7. Define capacity forecast and service KPI with business departments and establish sustainable process for review and reconcile

Jointly accountable for IT application Business Plan with departmental peers

1. Worked as lead solution architect for Huawei CBS 5.6
implementation in Robi private cloud and migration 100 M
customer from legacy platform to Virtualized environment
2. Experienced in telecom BSS domain merger. Robi and Airtel
merger in Bangladesh
3. Experienced in Postpaid customer migration from Nutcracker
billing system to Huawei CBS 5.5
4. Experienced in OCS 1.2 to CBS 5.5 migration

1. Worked as a solution architect for Provisioning system
(Comptel, Installing 8.2) and Mediation system (Digital Route,
Mediation Zone 5.2)
2. Experienced in full Customer base migration from Ericsson
charging system to Huawei Charging system
3. Experienced in postpaid customer migration from TABS to
Nutcracker
4. Experienced in EasyLoad merger

1. Worked as a solution architect for Provisioning system
(Comptel, Installing 7.2), EasyLoad System (PreTups 5.3)
2. Was responsible for Post-paid and EasyLoad related product
technical design and implementation
3. Experienced in interconnect Solution
4. Support team to Manage data and integration architecture for
Robi Charging, recharge and Customer interface applications

1. Maintained ASCADE Billing operations (Interconnect billing,
Postpaid billing, Prepaid Billing)
2. Tariff & Rating administration
3. Traffic Analysis and Call Matching for resolution of any
dispute issue
4. Health checking for Billing Hardware & Software

1. Responsible for Processing row ITXs data (overseas)
2. Took route wise call summary
3. Managed call rating engines and fixed rating error and find
out route cause for error
4. Developed SQL scripts for database monitoring