Md Mijanul Hoque
Chittagong,Bangladesh
Summary
Dynamic banking professional with 5 years of experience at Islami Bank Bangladesh PLC, excelling in customer account management and tailored banking solutions. Proven ability to resolve ATM issues independently and enhance client satisfaction through exceptional service. Skilled in general banking operations and adept at fostering strong client relationships.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work History
Banker
Islami bank bangladesh PLC
Dhaka, Bangladesh
08.2020 - Current
- Managed customer accounts and provided tailored banking solutions.
- Processed loan applications and assessed creditworthiness of clients.
- Facilitated account openings and guided customers through banking products.
- Modified, opened and closed customer accounts.
- Managed client accounts, ensuring accurate transaction processing and exceptional service delivery.
- Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
- Used customer information to tailor recommendations to promote or sell travelers' checks, savings bonds and cashier's checks.
Education
MBA - Management
Govr City College Chittagong
Chittagong , Bangladesh 10.2018 - 10.2019
Skills
- ADC experience 5 years IBBPLC
- ATM machine primary used solved without engineer
- A chalan
- BRTA collection
- E hajj collection
- EGP collection
- General banking department full work
Timeline
Banker
Islami bank bangladesh PLC
08.2020 - Current
MBA - Management
Govr City College Chittagong
10.2018 - 10.2019