Md Naime Rashel

• Oversaw daily office operations, ensuring smooth administrative and organizational workflow across departments
• Generated and qualified leads to support business development and marketing objectives
• Assisted the marketing team in campaign execution, content coordination, and outreach initiatives
• Supported HR functions including onboarding, employee documentation, and policy compliance
• Guided and mentored staff across teams, conducting regular follow-ups to ensure alignment with organizational goals and performance standards
• Served as a key liaison between management and staff, streamlining communication and task execution

• Monitored Facebook page to engage audience and respond to inquiries
• Facebook post creation
• Developed content plan and design concepts to align messaging with brand strategy
• Blog writing & article writing
• Guided team members in achieving project goals
• Followed up with leads to nurture potential sales
• Contributed to efforts in marketing department to promote products

BDTickets Online Bus Ticket Services

• Managed social media presence for BDtickets, enhancing brand visibility and engagement.
• Coordinated ticket booking, cancellation, migration, and refund processes, ensuring customer satisfaction.
• Provided inbound and outbound call support as a customer service representative for BDtickets, addressing inquiries and resolving issues.
• Supported online ticket platform operations for BDtickets within ISSL.
• The company sells a hotel, air, bus & launch tickets service.

BINGE OTT Platform

• It is very popular online video streaming OTT platform.
• Provided Binge subscription & technical information support.
• I have provided support as a Binge social media management.
• Customer service representative inbound & outbound call support of Binge.

• Managed daily office operations to ensure efficiency.
• Graphics Design, Data Entry, Video Editing, Facebook Ad Posting & Facebook page admin.
• Photocopying, printing, laminating & computer, projector, printer setup.
• Multitasking work