Proficient logistics and maintenance leader with comprehensive experience at United Nations, excelling in supply chain management and nurturing effective customer relationships.
Overview
21
21
years of professional experience
Work History
Lieutenant Colonel ( Ex)
Army
Dhaka, Dhaka
01.2004 - 03.2025
Completed routine maintenance and repair.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Identified needs of customers promptly and efficiently.
Exceeded customer satisfaction by finding creative solutions to problems.
Achieved cost-savings by developing functional solutions to problems.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Maintained updated knowledge through continuing education and advanced training.
Recognized by management for providing exceptional customer service.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Completed day-to-day duties accurately and efficiently.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Operated a variety of machinery and tools safely and efficiently.
Worked effectively in team environments to make the workplace more productive.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Provided technical support during production process by identifying solutions for operational problems.
Inspected equipment installations and repairs as necessary to ensure quality control.
Recommended modifications to improve system reliability, performance or safety.
Evaluated vendor capabilities in order to select suppliers for specific projects.
Coordinated with vendors regarding materials used in production processes.
Trained personnel on operating procedures related to machinery maintenance and repair.
Monitored the performance of mechanical systems in the field and made recommendations for enhancements.
Designed and implemented mechanical systems for new products, enhancing efficiency and durability.
Led quality assurance efforts, including designing and executing test plans for mechanical systems.
Coordinated with suppliers to ensure quality and timely delivery of mechanical components.
Mentored and coached junior staff members by giving positive feedback and constructive criticism.
Specified system components or direct product modifications to verify conformance with engineering design or performance specifications.
Investigated equipment failures or difficulties to diagnose faulty operation and recommend remedial actions.
Estimated costs or submitted bids for engineering, construction or extraction projects.
Evaluated mechanical designs or prototypes for energy performance or environmental impact.
Chief Logistics Officer of BD Battalion
United Nation deployed in South Sudan
Wau
02.2023 - 04.2024
Same as chief logistics
Logistics Chief
United Nations deployed in Mali
GAO
03.2014 - 05.2015
Conducted regular audits of warehouse operations to ensure safety standards are met.
Designed internal procedures for tracking orders, shipments, invoices.
Resolved issues related to delivery delays or damaged goods promptly and professionally.
Analyzed data from various sources to identify opportunities for improvement.
Managed the flow of goods from suppliers to customers within established timelines.
Reviewed and optimized current logistical processes, resulting in cost savings of 10% annually.
Planned international shipments according to country-specific requirements.
Maintained relationships with freight forwarders, airlines, customs brokers.
Negotiated contracts with carriers, brokers, warehouses, and other third-party providers.
Prepared detailed reports on monthly transportation expenses for senior management review.
Created inventory control systems to maintain accurate records of stock levels.
Investigated claims against carriers for lost or damaged cargo items.
Developed and implemented logistics strategies to ensure efficient supply chain management.
Coordinated with vendors for timely delivery of materials and services.
Provided leadership and guidance to a team of 15 logistics personnel.
Maintained high standards of internal and external customer service.
Managed day-to-day shipping and receiving, overseeing large number of packages in 24-hour period.
Managed budget with company leadership, analyzing previous purchases and forecasting future requirements.
Logged, processed, and followed up on merchandise authorization shipments in databases.
Identified opportunities to reduce cost and improve productivity.