Md.Nazmul Hoque
Assistant Procurement Manager
Dhaka
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Shop Manager
SEBL
Shariatpur and Moulvibaza
01.2018
Assistant Procurement Manager
Qcoom Ltd.
Dhaka
09.2022 - Current
- Led sourcing process for new vendors to get quality products and services and mitigate risk.
- Reviewed and issued contracts and blanket purchase orders after choosing ideal vendor and drive procurement process.
- Created and maintained portfolio of qualified vendors to expand options.
- Monitored and managed procurement budget to control costs.
- Resolved invoice and payment issues to facilitate prompt payment to suppliers.
- Analyzed supplier contracts to confirm compliance with company policies and procedures.
- Analyzed market conditions to make informed decisions on pricing and purchasing strategies.
- Negotiated complex corporate procurement contracts by working closely with internal and external contacts.
- Developed and maintained relationships with key suppliers for smooth communication and to meet required expectations.
- Conducted spend analysis to identify cost-saving opportunities.
- Utilized market intelligence to identify opportunities for savings and cost reduction.
- Prepared and presented reports to management on purchasing trends and cost savings to aid in decision making.
- Managed supply chain process, from order placement to delivery, to facilitate on-time and accurate fulfillment.দ
- Identified opportunities to reduce lead times and improve inventory management.
- Hired and trained purchasing staff to improve effectiveness of purchasing operations.
- Established and maintained accurate records of purchases, pricing and payment terms.
Territory Sales Manager
Rangpur Dairy & Food Products Ltd.
Nowakhali
02.2022 - 08.2022
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Exceeded targets by building, directing, and motivating high-performing sales team.
- Targeted prospects in other territories through careful research of competitor products, services, and trends.
- Carefully analyzed data to determine most effective sales strategies.
- Motivated and mentored sales employees to enhance presentation, negotiation and customer relations abilities.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
- Introduced cost-saving initiatives to reduce losses and increase profit margin.
Credit Officer
Ambala Foundation (Non-Profit Organization)
Dhaka
06.2021 - 01.2022
- Performed semi-annual account credit limit reviews and credit increase review requests from financial service and sales teams.
- Recommended approval or disapproval of commercial, real estate or credit loans.
- Organized and finalized loan applications for underwriter .
- Checked appraisals, title information and insurance documents for each property.
- Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
- Used [Software] and [Software] to perform credit appraisals, document verification and loan approvals.
- Obtained and interpreted financial statements to assist in credit limit reviews.দদ
- Verified application and account details to accurately asses credit and financial risks of potential clients.
- Kept records of customers' charges and payments.
- Updated client accounts with new information and verified data for informed credit approvals.
- Monitored accounts for signs of fraud and non-payment issues.
- Managed account data and verified information with clients, past creditors and other involved parties.
- Maintained full knowledge of current regulatory environment and made proactive adjustments to meet changing requirements.
Founding Director
anandobazar.com.bd
Chandpur
06.2019 - 12.2020
- Created organization's mission and vision statements for use by employees.
- Created and monitored promotional approaches to increase sales and profit levels.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Defined company roles and responsibilities to establish and enhance processes.
- Identified business development challenges and customer concerns for proactive resolution.
- Established, optimized and enforced business policies to maintain consistency across industry operations.
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Prepared annual budgets with controls to prevent overages.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Represented organization at industry conferences and events.
- Managed financial, operational and human resources to optimize business performance.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Directed technological improvements, reducing waste and business bottlenecks.
- Provided full design and architecture support for our business modules to the IT team
- Established and maintained strong relationships with customers, vendors and strategic partners.
Shop Manager
SEBL
Shariatpur and Moulvibaza
01.2018 - 03.2019
- Trained team members in successful strategies to meet operational and sales targets.
- Managed inventory control, cash control, and store opening and closing procedures.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Monitored and analyzed sales reports to identify opportunities for growth.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Created employee schedules to align coverage with forecasted demands.
- Developed new promotional campaigns to attract new customers.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Assisted in recruiting, hiring and training of team members.
- Reported issues to higher management with great detail.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Supervisor
Pallī Bidyuṯ Samiti
Chandpur
06.2017 - 12.2017
- Achieved results by working with staff to meet established targets.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Evaluated employee performance and coached and trained to improve weak areas.
- Monitored workflow to improve employee time management and increase productivity.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- regular routine inspections to check quality and compliance with established specifications.
- Developed and implemented customer service policies to enhance satisfaction.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Observed packing operations to verify conformance to specifications.
- Created and managed project plans, timelines and budgets.
- Conducted regular reviews of operations and identified areas for improvement.
- Collected, arranged, and input information into database system.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Developed effective improvement plans in alignment with goals and specifications.
- Maintained database systems to track and analyze operational data.
- Generated reports detailing findings and recommendations.
Sales Representative
PRAN -RFL Group
Chandpur
01.2014 - 02.2017
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and delivered engaging sales presentations to convey product benefits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Generated new leads through networking and attending industry events.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Negotiated contracts with clients and developed relationships with key personnel.
- Developed and implemented sales strategies to increase profits.
- Used customer insights to develop innovative sales strategies to increase sales.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Contributed to event marketing, sales and brand promotion.
- Attended monthly sales meetings and quarterly sales trainings.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Met existing customers to review current services and expand sales opportunities.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Set and achieved company defined sales goals.
- Informed customers of promotions to increase sales productivity and volume.
- Stayed current on company offerings and industry trends.
- Built relationships with customers and community to promote long term business growth.
Founding Director & Distributor
Adarsha Food Products Ltd.
Chandpur
06.2012 - 12.2013
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Identified business development challenges and customer concerns for proactive resolution.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Created organization's mission and vision statements for use by employees.
- Created and monitored promotional approaches to increase sales and profit levels.
- Maintained strong storage system
Team Leader Manager
Destiny 2000 Ltd.
Comilla & Chandpur
03.2010 - 08.2012
- Identified and corrected deficient performance and behaviors to achieve maximum productivity.
- Led employee relations through effective communication, coaching, training, and development.
- Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans, and follow-up procedures.
- Coordinated team collaboration to share ideas and build best practices.
- Aligned team goals and objectives with organizational strategy, aiding business growth.
- Facilitated meetings to communicate team performance goals and results.
- Recruited and trained high-performing team members, maintaining optimized customer service.
- Established and maintained performance, quality and service standards for professional customer care.
- Implemented training programs to maximise team member development and potential.
- Delivered regular team meetings for aligned work towards common goals.
- Developed performance measurement strategies, identifying areas for improvement.
- Developed detailed plans based on broad guidance and direction.
- Managed senior-level personnel working in marketing and sales capacities.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Launched quality assurance practices for each phase of development
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Rural Supplier
Self Business
Chandpur
01.2006 - 05.2010
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Paid attention to detail while completing assignments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Managed time efficiently in order to complete all tasks within deadlines.
- Self-motivated, with a strong sense of personal responsibility.
- Resolved problems, improved operations and provided exceptional service.
- Organized and detail-oriented with a strong work ethic.
- Identified issues, analyzed information and provided solutions to problems.
- Worked flexible hours across night, weekend and holiday shifts.
Education
Bachelor of Arts - Islamic Studies
International Islamic University
Chittagong 01.2017 - 12.2020
Skills
Coaching and mentoring
Relationship building
Effective leader
MS Office
Training and Development
Inventory management
Employee reviews
Document preparation
Strategic planning
Profit and loss understanding
Requests for information
Contract Negotiation
Reporting knowledge
Certification
[Area of certification] Training - [Timeframe]
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant Procurement Manager
Qcoom Ltd.
09.2022 - Current
Territory Sales Manager
Rangpur Dairy & Food Products Ltd.
02.2022 - 08.2022
Credit Officer
Ambala Foundation (Non-Profit Organization)
06.2021 - 01.2022
[Area of certification] Training - [Timeframe]
06-2021
Founding Director
anandobazar.com.bd
06.2019 - 12.2020
Shop Manager
SEBL
01.2018
Shop Manager
SEBL
01.2018 - 03.2019
Supervisor
Pallī Bidyuṯ Samiti
06.2017 - 12.2017
Bachelor of Arts - Islamic Studies
International Islamic University
01.2017 - 12.2020
Sales Representative
PRAN -RFL Group
01.2014 - 02.2017
Founding Director & Distributor
Adarsha Food Products Ltd.
06.2012 - 12.2013
Team Leader Manager
Destiny 2000 Ltd.
03.2010 - 08.2012
Rural Supplier
Self Business
01.2006 - 05.2010